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Cisco Secure Endpoint vs OpenText EnCase eDiscovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Endpoint
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (25th), Endpoint Detection and Response (EDR) (19th), Cisco Security Portfolio (7th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (5th)
 

Mindshare comparison

Cisco Secure Endpoint and OpenText EnCase eDiscovery aren’t in the same category and serve different purposes. Cisco Secure Endpoint is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.5%, down 1.8% compared to last year.
OpenText EnCase eDiscovery, on the other hand, focuses on eDiscovery, holds 3.4% mindshare, down 4.6% since last year.
Endpoint Protection Platform (EPP)
eDiscovery
 

Featured Reviews

Ahmed-Dawood - PeerSpot reviewer
A tool that offers good performance and technical support along with great protection to endpoint devices
The vendor from Cisco takes care of the maintenance. We need three people to take care of the tool in case of crashes. From the dashboard, we come to know about everything related to the endpoint. You can take action unless it is not the physical hardware to which something wrong has happened, especially if something wrong happens to the operating system. I would definitely recommend the solution to those planning to use it. To provide endpoint protection, I feel the product should be speedy enough to detect malicious programs and trojans. There are a lot of tools that are not acting as signature-based but as behavior-based antivirus. Cisco Secure Endpoint is required, especially if the customers don't have a sandbox. Overall, I rate the product an eight out of ten.
Alejandro Stromer - PeerSpot reviewer
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are no issues or drops in the solution's performance...The solution's technical support was helpful."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The most valuable feature of the solution is its technical support."
"With Cisco Secure Endpoint, we now have visibility over what is happening on the endpoint side."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
 

Cons

"It's pretty good as it is, but its cost could be improved."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The reporting and analytics areas of the solution need to be improved."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"It is an expensive solution."
"This product has issues with the number of false positives that it reports."
"Cisco Meraki could benefit from AI assistance or intelligent assistance features. Compared to competitors like Juniper, Cisco Meraki currently lacks a digital network assistant, which is an area Cisco is reportedly working on."
"It could be improved in connection with artificial intelligence and IoT."
"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
 

Pricing and Cost Advice

"The costs of 50 licenses of AMP for three years is around $9,360."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"The pricing and licensing fees are okay."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
"It can always be cheaper."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Financial Services Firm
14%
Computer Software Company
12%
Performing Arts
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
 

Also Known As

Cisco AMP for Endpoints
EnCase eDiscovery
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Cisco Secure Endpoint vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
862,077 professionals have used our research since 2012.