

Cisco Secure Email and Trellix Email Security are products competing in email protection. Trellix has the upper hand in advanced security features, attracting organizations prioritizing protection, while Cisco stands out with better pricing and support.
Features: Cisco Secure Email offers threat intelligence capabilities, integration with Cisco security solutions, and network protection. Trellix Email Security provides advanced threat detection, incident response capabilities, and comprehensive threat management tools.
Ease of Deployment and Customer Service: Trellix has a straightforward deployment process and strong customer service, simplifying implementation for businesses. Cisco requires technical expertise during deployment but has solid customer support.
Pricing and ROI: Cisco Secure Email is competitive in pricing and promises a faster ROI, appealing to cost-conscious enterprises. Trellix, priced at a premium, offers significant ROI due to its advanced security features, justifying the higher cost.
It reduces costs by almost 40% or 45% compared to other security solutions.
The question is what would happen if an organization did not have this security measure in place and got hit by ransomware.
One of the main positive impacts of Trellix Email Security is its ability to detect and respond to phishing and suspicious email activity much faster.
Regarding my interaction with the technical support of Cisco Secure Email, it was zero downtime for the mail production.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Solutions take three to four weeks maximum if you want something fixed.
Trellix should have a dedicated center for the African market due to the unique dynamics and challenges within this region.
We raise a case on the customer portal, and our engineer will be aligned with us, and the engineer resolves the issue.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
The scalability rates at nine out of ten.
I would rate scalability between eight and nine because Trellix Email Security can be deployed in the cloud or on-premises, and in terms of scale, it can handle any size.
The scalability of Trellix Email Security is excellent.
Based on my experience, the stability of Cisco Secure Email is very strong.
In terms of product stability, I would rate Trellix Email Security between eight and nine because the solution is quite stable.
Trellix Email Security is very stable, with no downtime noticed.
Whenever we deploy the product from the ePO console to that particular machine, it shows that the product is inactive.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
It may take nearly an hour to get back to normal while configuring policies.
If they provide better customization options, it would be easier to understand everything in a single dashboard instead of navigating through dropdown menus to see reports.
I think there is a high number of false positives that also need attention.
They want to get the actual report on that, why they are sending and which way they are sending these emails.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
I am satisfied with the secure licensing cost because compared to other solutions, Trellix Email Security is cheaper and provides most features.
In my case, it is somewhat cost-effective and affordable.
The licensing is per user.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
If users try to open links that have converted to phishing after some time, those need to be blocked.
My experience with the malware analysis and quarantine features is that they are easy to manage and they have been very effective because we have been able to quarantine any suspicious emails or prevent any attempt before it affects our systems.
Monitoring and threat tracking in Trellix Email Security have the potential to reduce significantly the threats because I am able to review and analyze in real-time any potential threats to my environment and tackle them immediately.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Email | 4.4% |
| Trellix Email Security | 0.4% |
| Other | 95.2% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Trellix Email Security boosts email safety with advanced attachment sandboxing and URL reputation analysis, minimizing phishing and ransomware risks while effectively blocking malicious URLs post-delivery.
Trellix Email Security offers robust email protection through efficient malware analysis and mail filtering. Its user-friendly interface and straightforward policy rules enhance usability. The dashboard aids in threat assessment and reporting, though users advocate for more intuitive and customizable interfaces. Reporting and logging improvements are desired. The platform integrates well with threat management systems, providing clear insights into email flow and supporting advanced phishing defenses.
What are the key features?Industries incorporate Trellix Email Security for its capability to filter and trace email threats at the gateway level. Its features are valued in sectors requiring advanced spam and attachment detection, employing URL rewrite settings to block threats. While effective, some settings may require complex management.
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