Cisco Provider Connectivity Assurance vs ManageEngine IT360 comparison

Cisco and ManageEngine are both solutions in the Network Monitoring Software category. Cisco is ranked #40 with an average rating of 8.0, while ManageEngine is ranked #106. Cisco holds a 0.9% mindshare in NMS, compared to ManageEngine’s 0.1% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

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1,083 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

144 Views
117 Comparison Views

100% willing to recommend

Cisco Provider Connectivity...

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

ManageEngine IT360 and Cisco Provider Connectivity Assurance are competitive products in network management and connectivity assurance. ManageEngine IT360 has an advantage in pricing and support, while Cisco offers more advanced features, making it favorable despite higher costs.

Features: ManageEngine IT360 provides capabilities like network monitoring, application performance management, and help desk features. Cisco Provider Connectivity Assurance emphasizes network connectivity and extensive compatibility with existing Cisco infrastructures, highlighting reliability and configuration options.

Room for Improvement: ManageEngine IT360 could improve by simplifying its deployment process and enhancing integration strategies. Users feel it lacks specialized network assurance tools inherent in Cisco's offerings. Cisco Provider Connectivity Assurance can improve in areas such as pricing transparency and broader support in non-Cisco environments. It could further refine its user interface to make it more intuitive.

Ease of Deployment and Customer Service: Cisco Provider Connectivity Assurance benefits from streamlined deployment processes for Cisco networks, supported by dedicated customer service that elevates satisfaction levels. In contrast, ManageEngine IT360 faces challenges in deployment due to its broad IT management scope, but compensates with flexible support adaptable to varied IT environments.

Pricing and ROI: ManageEngine IT360 offers a competitive pricing model with lower setup costs and quicker ROI, making it economical for IT management. Cisco Provider Connectivity Assurance, while more expensive initially, delivers significant returns in network assurance-focused environments. The higher investment can be justified by Cisco's specialized capabilities and long-term benefits.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. ManageEngine IT360 Report (Updated: April 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. ManageEngine IT360

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Network Monitoring Software

40th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (46th)

ManageEngine IT360

Ranking in Network Monitoring Software

106th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (36th), IT Infrastructure Monitoring (78th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.9%, down from 1.1% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The performance of Accedian Skylight is better than other vendors."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

More Cisco Provider Connectivity Assurance pros

"It is easy to identify and collect information from all of the nodes on the network."

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

Cons

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"This solution is expensive compared to some others."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"Human resource costs can be high when dealing with connection issues."

"The UI interface of Accedian Skylight could improve."

"Human resource costs can be high when dealing with connection issues."

More Cisco Provider Connectivity Assurance cons

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

Pricing and Cost Advice

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"It provides value and the cost is not huge."

"Pricing is a little bit expensive."

"We understand there's a significant cost difference, but have yet to investigate fully."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"The price is competitive overall, depending on the type of customer."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

More Cisco Provider Connectivity Assurance pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

39%

Financial Services Firm

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

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What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

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Comparisons

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 43% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 15% of the time

NETSCOUT nGeniusONE vs Cisco Provider Connectivity Assurance

Compared 11% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 10% of the time

Zabbix vs Cisco Provider Connectivity Assurance

Compared 5% of the time

More Cisco Provider Connectivity Assurance Competitors

Ixia Network Packet Brokers vs ManageEngine IT360

Compared 55% of the time

Gigamon Deep Observability Pipeline vs ManageEngine IT360

Compared 45% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

May 2025

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

Network Monitoring Software

April 2025

Download ManageEngine IT360 product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

IT360

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

Cisco

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Cisco Provider Connectivity Assurance vs. ManageEngine IT360

April 2025

Free Report: Cisco Provider Connectivity Assurance vs. ManageEngine IT360

Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. ManageEngine IT360 and other solutions. Updated: April 2025.

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