Try our new research platform with insights from 80,000+ expert users

Cisco OpenDNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco OpenDNS
Ranking in Domain Name System (DNS) Security
12th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of August 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco OpenDNS is 2.5%, up from 0.6% compared to the previous year. The mindshare of Cisco Umbrella is 21.2%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

reviewer1678521 - PeerSpot reviewer
A stable solution that can be used for upgrades, vulnerability remediation, configuration, and standardization
I am using the latest version of Cisco OpenDNS. Users should prioritize the challenges that they have before implementing the solution. They need to be very clear about what they are looking for. Those parameters need to be defined, success criteria need to be checked, and then they can proceed with the solution that meets the requirements. Overall, I rate Cisco OpenDNS a nine out of ten.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cisco OpenDNS for upgrades, vulnerability remediation, configuration, and standardization."
"The platform is highly stable."
"It provides centralized, device-agnostic management of the Internet experience."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"The most valuable features of this solution are the Web Filtering and the APT."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"I would describe the experience deploying Cisco Umbrella overall as super easy. It was awesome. It was lovely to deploy it."
 

Cons

"The solution’s dashboard could be improved."
"The platform's DNS database area needs improvement."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"Its price could be better."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"We would like them to add more features to Cisco Umbrella."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"I would like to see integration with SecurNX in the future."
 

Pricing and Cost Advice

"We pay a yearly licensing fee for the solution."
"The product is expensive yet cost-effective. I rate the pricing an eight out of ten."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"Our costs were negotiated, and they are okay."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"There is a subscription cost."
"The product is pricey compared to Cisco Firepower."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"The licensing fee is paid on a yearly basis."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
864,155 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco OpenDNS?
We use Cisco OpenDNS for upgrades, vulnerability remediation, configuration, and standardization.
What needs improvement with Cisco OpenDNS?
The solution’s dashboard could be improved. I would like to see anything with best practices pre-config templates automated to address the zero-day threats.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

No data available
OpenDNS
 

Overview

 

Sample Customers

1. Netflix 2. IBM 3. Deloitte 4. Airbnb 5. Pinterest 6. Box 7. LinkedIn 8. Adobe 9. Spotify 10. Uber 11. Twitter 12. Cisco Systems (the parent company) 13. The New York Times 14. Verizon 15. Coca-Cola 16. General Electric 17. Microsoft 18. Facebook 19. Apple 20. Amazon 21. Google 22. Intel 23. Oracle 24. AT&T 25. Cisco Meraki 26. Salesforce 27. Cisco Webex 28. Cisco Umbrella 29. Cisco Talos 30. Cisco AMP for Endpoints 31. Cisco AnyConnect 32. Cisco Stealthwatch
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco OpenDNS vs. Cisco Umbrella and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.