TeamViewer Business and Cisco Meeting Server compete in the remote access and communication category. TeamViewer holds an advantage due to its extensive features and cross-platform compatibility.
Features: TeamViewer Business can bypass corporate firewalls, allowing for remote control across multiple platforms such as Windows, Linux, Mac, and Android. It enables file exchange and includes built-in audio and video communication. Cisco Meeting Server, however, focuses on simplifying management and configuration of meetings.
Room for Improvement: TeamViewer requires improved interoperability between versions and enhanced Linux features. Users have noted connectivity and clipboard management issues. Cisco Meeting Server needs smoother integration with third-party platforms like Zoom and Teams and GUI improvements.
Ease of Deployment and Customer Service: TeamViewer offers flexible deployment across on-premises, public, and private clouds. It is known for strong customer service and technical support. Cisco Meeting Server primarily supports on-premises deployment and lacks the flexibility TeamViewer provides.
Pricing and ROI: TeamViewer offers a free version alongside various pricing tiers, often seen as costly yet justified by its feature set and ROI through reduced travel and increased productivity. Cisco Meeting Server is mid-range in price but does not offer the same ROI benefits as TeamViewer.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 4.4% |
| Cisco Meeting Server | 3.6% |
| Other | 92.0% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 32 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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