OpsRamp and Cisco Intersight are competing products in the enterprise IT management domain. OpsRamp is often preferred for its pricing and support, while Cisco Intersight stands out for its robust feature set, justifying its higher price tag for many users.
Features: OpsRamp focuses on comprehensive IT infrastructure monitoring and management, featuring strong integrations, automation capabilities, and incident management. Cisco Intersight emphasizes advanced compute and storage management, cloud-native applications, and AI-driven insights. Cisco's commitment to infrastructure optimization and application monitoring differentiates it from OpsRamp.
Room for Improvement: OpsRamp could improve in areas such as refining cloud-native application support, expanding its AI-driven insights, and enhancing infrastructure optimization capabilities. Cisco Intersight may benefit from simplifying its deployment process, improving its customer support to match OpsRamp's service levels, and offering more cost-effective pricing structures to attract a wider range of businesses.
Ease of Deployment and Customer Service: OpsRamp generally offers a smoother and faster deployment experience with a strong focus on customer support, which is often praised for speed and effectiveness. Cisco Intersight's deployment can be more complex due to its widespread features and integrations, yet its cloud-based management and centralized control provide notable long-term benefits once implemented.
Pricing and ROI: OpsRamp presents a cost-effective entry point with an attractive ROI for businesses seeking a straightforward IT management solution. Cisco Intersight is associated with higher initial costs, but justifies its price through comprehensive cloud capabilities and infrastructure management that offer significant ROI for organizations ready for a more complex solution. Cisco's premium pricing is balanced by its advanced feature set and potential extensive cost savings in infrastructure management over time.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco provides better support than anyone else.
Cisco technical support is helpful.
Having a dedicated firefighter team for each MSP would be beneficial.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Some steps are not included in the official documentation, which can create challenges.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
Technical support should be improved.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing is fair and reasonable, particularly for enterprises.
The pricing mechanism sounds fair.
it does not strike me as expensive, and the licensing model is clear enough.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
| Product | Market Share (%) |
|---|---|
| Cisco Intersight | 1.6% |
| OpsRamp | 2.4% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
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