Find out what your peers are saying about Amazon Web Services (AWS), Five9, Genesys and others in Contact Center Platforms.
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This LIVE demo focuses on how NovelVox Agent Desktop can be optimized to your exact business requirements. How to set up different screens for different call types and how to optimize agent performance. Find out about:
Agent Desktop Optimization
Agent Desktop Screen ‘flipping’
Supervisor interaction
3rd Party Application Integration
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