Earn 20 points
Cisco Finesse is ranked 6th in Contact Center Platforms while Cisco Webex Contact Center is ranked 3rd in Contact Center as a Service (CCaaS) with 2 reviews. Cisco Finesse is rated 0.0, while Cisco Webex Contact Center is rated 9.6. On the other hand, the top reviewer of Cisco Webex Contact Center writes "A low-priced product that offers great scalability options". Cisco Finesse is most compared with Genesys Cloud CX, Amazon Connect and Avaya IX Contact Center, whereas Cisco Webex Contact Center is most compared with Amazon Connect, Five9, NICE CXone, TTEC Humanify and Genesys Cloud CX.
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