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Cisco Duo vs Tech 42 AI Agent Starter Pack built with AgentCore comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in AI Data Analysis
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Tech 42 AI Agent Starter Pa...
Ranking in AI Data Analysis
181st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Observability (33rd), AI Content Creation (54th)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NP
Vice President of Information Technology at a consumer goods company with 201-500 employees
AI foundation has accelerated deployment of internal knowledge agents on existing cloud infrastructure
I am exploring creating AI agents for multiple internal company knowledge repositories This product significantly accelerated our ability to deploy an AI agent within our AWS infrastructure. Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to Cisco, the general support I experience is fantastic; I have no complaints about it."
"The decision to choose Cisco Duo is based on the many features it offers that we did not find in other applications, and since we were already using Cisco for our other needs, it made sense not to switch to a competitor."
"The technical support is of a very high level, and if you have a problem they will be able to support you, logging in remotely as an engineer to give assistance, and with the upgraded license the support is even better and they will do everything for you if you have a problem, so the support is extremely good."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"With respect to our users feeling safe, secure, supported, and included, Duo Security is among the best solutions that we have ever used."
"Cisco Duo has been very reliable from my point of view so far, as I have not had any issues with it."
"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, that choice has paid off for my company massively."
"This is an extremely easy way to start with an AI agent that includes components necessary for production-ready use."
"Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I was able to establish an AI foundation in a matter of hours."
 

Cons

"I rate it a nine because there is still a specific feature regarding Cisco Duo Desktop that must be enabled and optimized better than the current situation."
"The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair."
"The price of Cisco Duo could be better."
"Scalability could be better if the price were reduced, as scaling is quite expensive."
"Cisco Duo can be improved by integration into Security Cloud Control, which would be a significant advantage."
"Cisco Duo can be improved, but additional features that should be included in the next release are not my area of responsibility."
"I faced a significant issue about a year back when I tried to integrate Cisco Duo with Citrix NetScaler and enable MFA for Citrix NetScaler integration."
"The only issue is the price is too high when compared to other products; Cisco Duo's pricing is high."
"It would be nice to be able to run the CloudFormation stacks in other AWS regions."
"Additional frameworks would be good to add."
 

Pricing and Cost Advice

"It falls in line with everything else."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"During testing we are allowed a certain number of licenses for free."
"The pricing was a lot more than what we were paying for our previous solution."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"You pay per user when using this solution and the pricing is fair."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
What is your experience regarding pricing and costs for Tech 42 AI Agent Starter Pack built with AgentCore?
There is no upfront cost for the product, and expenses are limited to pay-as-you-go AWS infrastructure and AI model consumption.
What needs improvement with Tech 42 AI Agent Starter Pack built with AgentCore?
It would be nice to be able to run the CloudFormation stacks in other AWS regions.
What is your primary use case for Tech 42 AI Agent Starter Pack built with AgentCore?
I am exploring creating AI agents for multiple internal company knowledge repositories.
 

Comparisons

 

Also Known As

Duo Security
No data available
 

Overview

Find out what your peers are saying about Cisco Duo vs. Tech 42 AI Agent Starter Pack built with AgentCore and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.