Cisco Crosswork Network Insights vs WhatsUp Gold comparison

Cisco and Progress Software are both solutions in the Network Monitoring Software category. Cisco is ranked #35 with an average rating of 8.0, while Progress Software is ranked #21 with an average rating of 8.0. Cisco holds a 0.2% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Cisco Crosswork Network Ins...

Read 10 Cisco Crosswork Network Insights reviews

1,790 Views
806 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

13,110 Views
7,342 Comparison Views

85% willing to recommend

Cisco Crosswork Network Ins...

WhatsUp Gold

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Executive Summary

We performed a comparison between Cisco Crosswork Network Insights and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Crosswork Network Insights vs. WhatsUp Gold Report (Updated: August 2026).

Buyer's Guide

Cisco Crosswork Network Insights vs. WhatsUp Gold

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Crosswork Network Ins...

Ranking in Network Monitoring Software

35th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

21st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.1%
Cisco Crosswork Network Insights	0.2%
Other	97.7%

Network Monitoring Software

Featured Reviews

James Scot

Project Specialist at FedEx

Automation has transformed endpoint deployment and streamlines multi-vendor network operations

The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."

"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."

"What I personally appreciate about Cisco Crosswork Network Insights are the monitoring and real-time features, which are quite helpful for us, as they provide us the previous logs and the current situation, specifically for troubleshooting issues and conducting RCAs."

"The real-time analytics feature of Cisco is very good."

"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."

"The best features or advantages of Cisco Crosswork Network Insights are that Cisco is very popular in Vietnam, and they perform very well in education, so many people and engineers know very clearly about Cisco, especially if you compare it to another vendor."

"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."

More Cisco Crosswork Network Insights pros

"The documentation is very good."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The new version has a lot of improved features."

"The threshold alerting is the most valuable feature."

"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."

"WhatsUp Gold is very easy to deploy."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"Their tech support is very good."

More WhatsUp Gold pros

Cons

"I have not seen a return on investment yet; we are still working on it."

"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."

"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."

"In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools."

"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."

"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."

"Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning."

"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."

More Cisco Crosswork Network Insights cons

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Regional product team support is not very good."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There is a license needed to use WhatsUp Gold."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"Pricing is reasonable compared to other products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

39%

Outsourcing Company

16%

Comms Service Provider

13%

Healthcare Company

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?

The purchasing of Cisco Crosswork Network Insights is managed by generating the PR and then the procurement team takes care of the pricing and purchasing, which are directly from Cisco or another m...

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What needs improvement with Cisco Crosswork Network Insights?

In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools.

See all answers

What is your primary use case for Cisco Crosswork Network Insights?

Currently, our infrastructure has very limited use of Cisco Crosswork Network Insights, so we haven't explored much of those technologies, and I'm not getting anything to improve from that perspect...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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NinjaOne vs WhatsUp Gold

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ScienceLogic vs WhatsUp Gold

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Product Reports

Buyer's Guide

Cisco Crosswork Network Insights

August 2026

Download Cisco Crosswork Network Insights product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Overview

Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.

Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.

What features make Cisco Crosswork Network Insights valuable?

Real-time Analytics: Delivers instant data insights for proactive monitoring.
Anomaly Detection: Identifies network anomalies to prevent outages.
Scalability: Supports scalable network growth without compromising performance.
Customizable Alerts: Provides tailored notifications for timely action.
Integration Capabilities: Seamlessly integrates with existing infrastructure.

What benefits or ROI can Cisco Crosswork Network Insights offer?

Improved Uptime: Reduces downtime with predictive maintenance.
Cost Efficiency: Decreases operational costs through streamlined processes.
Enhanced Security: Strengthens network security with advanced threat detection.
Resource Optimization: Optimizes resource allocation for better performance.

Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.

Cisco

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Cisco Crosswork Network Insights vs. WhatsUp Gold

August 2026

Free Report: Cisco Crosswork Network Insights vs. WhatsUp Gold

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