No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Crosswork Network Insights vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
58th
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Network Monitoring Software
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Help Desk Software (9th), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (10th), Vulnerability Management (27th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.1%. The mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
Cisco Crosswork Network Insights0.1%
Other98.9%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The tool's most valuable feature is third-party application updates."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool; we are able to open up a command line or a PowerShell session remotely without having to disrupt the user, and for workstation servers we have event logs, performance monitoring, system changes, software deployment, patch management, and the ability to push scripts, all through a very simple web interface with pretty good security and a more capable mobile app that allows you to see major critical alerts immediately."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
 

Cons

"I have not seen a return on investment yet; we are still working on it."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"It can have more integrations with third-party providers, such as Deep Instinct."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"I want NinjaOne to improve the reports."
"The NinjaOne distribution server is highly dependent on an active directory."
"NinjaOne's dashboard could be easier to use."
"The ticketing system in NinjaOne is not the best."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The solution could improve by optimizing the internet connection being used."
 

Pricing and Cost Advice

Information not available
"Its pricing is great."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
53%
Healthcare Company
12%
Financial Services Firm
6%
Transportation Company
6%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights is really good, but we just need to get updates.
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights involves Cisco products.A specific example of how I use Cisco Crosswork Network Insights includes Cisco UCS blade servers, Cisco UI, and Cisco ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: March 2026.
885,311 professionals have used our research since 2012.