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Certificate Lifecycle Manager vs JumpCloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
CyberArk Certificate Manager automates processes, reducing costs and risks, improving efficiency, and offering financial and operational benefits.
Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
Earlier, we had an operations team of seven people to manage certificates manually, but now it has reduced costs by reducing the team to two people with the help of the certificate management tool.
Cybersecurity Solution Architect at Advance Auto Parts
CyberArk Certificate Manager is doing its best with multiple layers of security.
Section Head Cybersecurity at a energy/utilities company with 5,001-10,000 employees
I have seen a return on investment in terms of money saved and time saved.
Cybersecurity Manager at a financial services firm with 11-50 employees
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
6.5
CyberArk Certificate Manager customer service is quick and knowledgeable, but faces challenges in response time and global consistency.
Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Systems Engineer at a insurance company with 51-200 employees
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
Solution Engineer at a comms service provider with 10,001+ employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
 

Scalability Issues

Sentiment score
5.9
CyberArk Certificate Manager efficiently scales to handle millions of certificates and users, with seamless expansion and strong cloud performance.
Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Horizontal scaling is a necessity rather than vertical scaling.
Solution Engineer at a comms service provider with 10,001+ employees
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
Senior Security Engineer at a tech services company with 1-10 employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
 

Stability Issues

Sentiment score
6.5
CyberArk Certificate Manager is stable and reliable, with minor server-related issues, rated 8-9/10 for stability.
Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
Venafi's stability has been consistently reliable.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Venafi is a stable product. It's definitely more stable than others.
Senior Security Engineer at a tech services company with 1-10 employees
I observed that in the last year, CyberArk Certificate Manager was down two to three times without any notification.
Certified Ethical Hacker at Skillogic
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

CyberArk Certificate Manager needs improved automation, integrations, usability, support, interfaces, and customization for enhanced performance and flexibility.
JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
Global Security Systems Consultant at a insurance company with 10,001+ employees
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
Systems Engineer at a insurance company with 51-200 employees
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
Solution Engineer at a comms service provider with 10,001+ employees
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
 

Setup Cost

CyberArk Certificate Manager offers competitive pricing that users find equitable, balancing licensing costs with enterprise solution value.
JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
Venafi offers good value for the cost.
Global Security Systems Consultant at a insurance company with 10,001+ employees
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
Solution Engineer at a comms service provider with 10,001+ employees
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
Software Development Engineer 2 at Expedia Group
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

CyberArk Certificate Manager automates certificate management, enhancing security, reducing errors, and supporting DevOps and Zero Trust architectures.
JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
Global Security Systems Consultant at a insurance company with 10,001+ employees
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
Systems Engineer at a insurance company with 51-200 employees
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
Senior Security Engineer at a tech services company with 1-10 employees
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Categories and Ranking

Certificate Lifecycle Manager
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Authentication Systems (5th), Certificate Management Software (2nd)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Deb Malya - PeerSpot reviewer
Section Head Cybersecurity at a energy/utilities company with 5,001-10,000 employees
Strong privileged access controls have protected critical sessions and improved credential oversight
The best features of CyberArk Certificate Manager include its robust privileged access management capability, session monitoring, and strong defense against threat vectors. PSM, PIM, and application legacy connectivity for CyberArk Certificate Manager are probably the best in the market. The real-time threat intelligence feature helps with preventing security breaches as it never allows any privileged access to get into the application until you check out the user ID and password, effectively managing credentials. It also includes MFA and session monitoring, tracking who is checking out the password and credentials, which are capabilities that cannot be bypassed, thus neutralizing threat protection. I use features like PSM, PIM, session monitoring, and everything else with CyberArk Certificate Manager.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
7%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Venafi?
In terms of pricing, they are a little costly, but they are the best in the market today, so I would say they are worth every penny, rating them again at seven or eight.
What needs improvement with Venafi?
CyberArk Certificate Manager can be improved, particularly in terms of integrations with other tools. I would like to see improvements in integrations with ID, Kerberos, or with other companies for...
What advice do you have for others considering Venafi?
Since using CyberArk Certificate Manager, I have seen specific outcomes such as a reduction in incidents because I can work with CyberArk Certificate Manager, where digital certificates are everywh...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
 

Also Known As

Venafi
Resmo
 

Overview

 

Sample Customers

Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: August 2026.
909,725 professionals have used our research since 2012.