"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"For servers and for applications, it was very, very efficient."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The flexibility of the solution is quite good."
"The solution has proven to be quite stable."
"The initial setup is pretty straightforward."
"There are quite a lot of things that we find useful. Splunk agents are useful and good. Its UI is quite impressive."
"It's basically one of the best SIEM products on the market."
"The correlation capabilities are the first value that our clients say they like with Splunk."
"The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature."
"You can use it to gather syslog messages from anything."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide."
"Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine."
"The product is relatively expensive."
"It needs a better way to export dynamic views without requiring a ton of code and user/pw."
". Having a trial version or more training on Splunk would be helpful."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"If you monitor too much, you can lose performance on your systems."
"The analytics of Splunk could be improved."
Centreon is ranked 8th in IT Infrastructure Monitoring with 9 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. Centreon is rated 8.4, while Splunk is rated 8.2. The top reviewer of Centreon writes "Great ready-to-use connectors and integrations with excellent visual dashboards". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". Centreon is most compared with Zabbix, Nagios XI, Nagios Core, PRTG Network Monitor and Datadog, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace, IBM QRadar and Azure Monitor.
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