We performed a comparison between Centreon and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"E-mail alert notifications are valuable."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"We have a more secure, robust environment, which keeps the harmful software out of the zone required."
"Good for log collection and log management."
"The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well."
"I like the search feature and the indexing. It's very fast and comprehensive."
"It has quite extensive support in terms of integration. If you want to do anything, there are tools for that."
"Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
"Great platform with user-friendly interface and GUI."
"We were able to create a catalog of dashboards and have a holistic view at all levels. We could understand our business much better. Real-time errors, which were buried in emails before now, surfaced up on dashboards."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"We find that the maintenance process could be a lot better."
"The pricing can be better."
"There are new services which are coming up. If Splunk can catch up with the speed of Amazon, and with the integration, instead of us waiting for another year or so, that would be good."
"In terms of the interface, it could include some improvements for the look and feel."
"I would like to see more SIEM functionality and a better ticket tool."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"The product is relatively expensive."
"Splunk needs to be able to hold more days of data. At the moment it only holds three months of data."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 227 reviews. Centreon is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and SolarWinds NetFlow Traffic Analyzer, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
