Centreon vs ManageEngine OpManager comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Centreon
Ranking in Network Monitoring Software
16th
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (15th), Cloud Monitoring Software (14th)
ManageEngine OpManager
Ranking in Network Monitoring Software
13th
Average Rating
8.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of Centreon is 4.0%, up from 3.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.9%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
IT Infrastructure Monitoring
4.4%
Cloud Monitoring Software
10.7%
No other categories found
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
ZA
Oct 24, 2022
The monitoring is easy to set up, and the reports are filled with helpful information
The reporting and monitoring features are the most valuable. The monitoring is easy to set up, and the reports are filled with helpful information. You can quickly find and fix the problem when there is an incident. We use out-of-the-box reports instead of customizing them. When we deploy something, it comes with some reporting templates, so we just use those. We use the existing reporting template to get information about the monitoring device. It's easy to apply the template to our reports. We can do it in two to five minutes. Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause. We also use Plugin Packs to monitor most of our equipment because it's simple to deploy a monitoring template. If I want to monitor a device, I install the Plugin Pack and the required package. If the Plugin Pack doesn't give me the information I want, I can write a plugin to monitor the device. We do this for a few instruments. Anomaly Detection is another handy feature that we use to discover some issues. I estimate that using Anomaly Detection has cut our resolution time in half.
ShaheenKapery - PeerSpot reviewer
May 24, 2024
Reporting is good, monitors well and stable product
We manage a client's network. We put all applications/devices into ManageEngine OpManager. This allows us to manage everything from a single interface. It's not just about endpoint devices; it also improves switches and servers. For example, if we have the same switches across our organization, we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"I can't point to one valuable feature. All of Centreon is good."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"E-mail alert notifications are valuable."
"We have a single GUI where we can view the status of all our infrastructure."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"The solution offers very good integration capabilities."
"The dashboard, versatility and larger horizon are valuable."
"The most valuable feature is the network-related reporting."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"We have found the solution to be stable."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"This solution lacks service monitoring in the cloud."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"The main area for improvement for ManageEngine OpManager is its performance."
"The dashboard could include more features."
"We would like the solution's customize and build functionality to be more user-friendly."
"The integration with various OEM products could be simplified."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"I would like to see more capabilities and specific profiles built for the manufacturing sector."
"Real user and UI monitoring are not practical."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing works out well for us, given our environment and where we are."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"The solution is very effective, despite the low price."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The pricing is moderate."
"It is not really expensive; it is nominal licensing."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The solution is highly affordable"
"The tool's licensing costs are yearly."
"The price for ManageEngine OpManager is average."
"The initial cost is low and the add-ons are reasonable."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Government
11%
Financial Services Firm
9%
Educational Organization
7%
Educational Organization
51%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we g...
What needs improvement with Centreon?
Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows ...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The solution's pricing is very low compared to other products. Users can opt for an open-source product but would end...
What needs improvement with ManageEngine OpManager?
I would like to see more capabilities and specific profiles built for the manufacturing sector. Their entire offering...
 

Also Known As

No data available
No data available
OpManager
 

Overview

 

Sample Customers

Information Not Available
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about Centreon vs. ManageEngine OpManager and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.