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CDW ServiceNow Solutions vs Cognizant ServiceNow Services comparison

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Featured Review
Anonymous User
Provided us with high-caliber capacity quickly to enable us to meet our goals
It's hard to retain and find people with the right skill sets. CDW ServiceNow Solutions provided us with capacity quickly. They are generally of... Read more →
Use Cognizant ServiceNow Services?
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Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Pricing-wise, they are pretty standard for the market. They provide a good value for their pricing."
  • "The pricing is very competitive."

    • More CDW ServiceNow Solutions Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about CDW ServiceNow Solutions?
    Top Answer:CDW's expertise, when it comes to ServiceNow and ServiceNow best practices, is strong. They seem to grasp the business concepts well. They don't need a lot of translation and they tend to respond well… more »
    Read all 2 answers   →
    What is your experience regarding pricing and costs for CDW ServiceNow So...
    Top Answer:We wouldn't be able to purchase services from them if they weren't within the standard expectations. We're a healthcare company and cannot pay top dollar.
    Read all 2 answers   →
    What needs improvement with CDW ServiceNow Solutions?
    Top Answer:They continue to seek out additional opportunities on adjacencies and new technologies that are in a crowded space. They need to have more examples in those spaces first, before they try to sell them… more »
    Read all 2 answers   →
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    Earn 20 points

    Ranking
    1st
    out of 11 in ServiceNow Service Providers
    Views
    596
    Comparisons
    52
    Reviews
    3
    Average Words per Review
    1,122
    Rating
    8.7
    4th
    out of 11 in ServiceNow Service Providers
    Views
    79
    Comparisons
    62
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
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    CDW
    Video Not Available
    Cognizant
    Overview

    CDW ServiceNow Solutions (SNS) is an Elite Partner and an Authorized Trainer with ServiceNow and is an accredited ITIL® training organization. In 2019, CDW formed SNS by acquiring Aptris, an IT Service Management leader since 2003. Their team of over 100 service management professionals possesses a depth of knowledge and commitment to customer success that has resulted in multiple industry awards and a leading CSAT score of over 4.6 out of 5.

    With customers ranging from Fortune 500 companies to some of the nation’s leading healthcare organizations and higher education institutions, CDW has the experience to help you succeed with your ServiceNow initiatives.

    • ITSM- Upgrade to fully automated IT and business services with cloud-based ITSM.
    • ITOM- Enhance visibility, prevent service outages and maximize operational agility.
    • SecOps- Align security and IT to prioritize and resolve threats based on business impact.
    • CSM- Transform customer service management by connecting people and processes.
    • HR- Streamline your HR delivery, freeing you up to focus on people, not processes.

    Already Own ServiceNow?
    CDW has helped hundreds of customers expand the benefits of ServiceNow into new process areas such as:

    • Advisory Services, providing ITSM Maturity Roadmapping, Process Design and Process Alignment
    • Workshops
    • Staff Enhancement Services, growing your ServiceNow team using our top certified developers
    • Remote Admin Services for managing instances, enhancements, upgrades and guidance
    • Continuous Improvement Plans for ongoing planning, design, development and coaching
    • Online training, ServiceNow Fundamentals classes (the SysAdmin cert prerequisite)

    Considering ServiceNow?

    CDW provides demos, project mapping, budget projections—anything to help you fill in the gaps. Plus, if you decide to go with ServiceNow, they have ServiceNow implementation packages designed to get you up and running quickly using best practice methodologies focused on fast time-to-value.

    Looking for Process Improvement or ITIL Training?

    CDW has some of the best certified ITIL trainers who can deliver half-day ITSM simulation events, one-day executive overviews, and three-day certification courses that conclude with the official ITIL certification exam.

    Learn more about CDW ServiceNow Solutions.

    Everyone deserves great experiences at work.
    Now, routine tasks can happen in a snap and complex projects can flow smoothly. With the Now Platform, anyone can work effortlessly across teams, silos and systems. Cognizant and ServiceNow are partnering to accelerate the digital transformation for our customers at scale and speed. Now Platform accelerates work, simplifies customer service and fortifies business operations

    Offer
    Learn more about CDW ServiceNow Solutions
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    Learn more about Cognizant ServiceNow Services
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    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Healthcare Company15%
    Energy/Utilities Company10%
    Computer Software Company8%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    No Data Available

    CDW ServiceNow Solutions is ranked 1st in ServiceNow Service Providers with 3 reviews while Cognizant ServiceNow Services is ranked 4th in ServiceNow Service Providers. CDW ServiceNow Solutions is rated 8.6, while Cognizant ServiceNow Services is rated 0.0. The top reviewer of CDW ServiceNow Solutions writes "They manage their support based on our needs and focus on specific modules within the platform". On the other hand, CDW ServiceNow Solutions is most compared with , whereas Cognizant ServiceNow Services is most compared with EY ServiceNow Services.

    See our list of best ServiceNow Service Providers vendors.

    We monitor all ServiceNow Service Providers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.