

| Product | Mindshare (%) |
|---|---|
| CDW Managed Collaboration Services | 18.3% |
| DXC Intelligent Collaboration Services | 13.0% |
| Other | 68.7% |

CDW Managed Collaboration Services offer centralized support and 24/7 monitoring, adapting to hybrid environments. It integrates seamlessly with leading VoIP providers like Teams calling and Webex calling, ensuring consistent communication and multiple vendor support options.
Utilized for hosting and managing SIP-based phone systems, these services enable outsourcing of entire phone operations, leveraging CDW's infrastructure. Clients manage VoIP systems through an interface portal for user updates and CDW oversees the servers and routers across locations. Supporting IT needs such as firewalls, printer projects, and the Soundtrap platform, users operate with flexibility. Although improvements in issue resolution times and task responsiveness are needed, these services are designed to enhance communication and operational efficiency.
What are the key features of CDW Managed Collaboration Services?In industries reliant on robust communication infrastructure, CDW Managed Collaboration Services facilitate outsourced VoIP operations, offering support for technology projects and seamless integration across platforms. Organizations benefit from the flexibility to scale operations while maintaining the efficiency of their communication networks.
DXC Intelligent Collaboration Services optimize business processes by providing innovative tools that enhance teamwork and communication, leading to improved operational performance.
Offering advanced integrations and a centralized platform, DXC Intelligent Collaboration Services drive efficient collaboration across teams. Its capabilities allow businesses to streamline processes, enabling seamless interaction and helping to solve complex business challenges. Known for its adaptability, it offers scalable solutions tailored to specific industry needs.
What are the key features of DXC Intelligent Collaboration Services?Organizations in healthcare and finance leverage DXC Intelligent Collaboration Services for its secure, compliant solutions that address industry-specific challenges. With adaptable features, it supports diverse operations from telemedicine to financial reporting, enhancing industry-specific workflows efficiently.
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