

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
We have seen a return on investment as we have fewer outages.
Catchpoint customer support is very helpful and proactive.
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Customer support is available 24/7 and very proactive and responsive.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Catchpoint is stable as I have not experienced any lagging.
Dashboard customization and UX should be improved.
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
The cost is very effective and relatively competitive.
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
| Product | Mindshare (%) |
|---|---|
| Catchpoint | 0.8% |
| Gigamon Deep Observability Pipeline | 0.6% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
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