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Carasoft Services for Rapid 7 vs New Relic Solutions [Private Offer Only] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carasoft Services for Rapid 7
Ranking in AWS Marketplace
34th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SA
Security Engineer at CSOC
Automation has improved detection workflows and provides real-time visibility across all logs
Carasoft Services for Rapid 7 could be improved in terms of integration of Windows log sources. Rapid 7 SIEM has a feature whereby I can integrate Active Directory. However, when I want to integrate system logs, application logs, and everything from my event viewer, Rapid 7 does not have a customized feature for that. Most times, I have to leverage NXLog, which is not ideal. It would be better to have a ready-to-go plugin for it. Additionally, for InsightConnect, an orchestrator, sometimes when I am integrating with third-party ticketing solutions, SNMP might give me issues. Finally, the TLS feature of Rapid 7 is a bit unreliable.
Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature Carasoft Services for Rapid 7 offers in my experience is the simplicity with which the agent installs on servers."
"Carasoft Services for Rapid 7 is a strong SIEM software as a service offering, and the automation feature has been amazing and provides more visibility."
"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
 

Cons

"Carasoft Services for Rapid 7 could be improved in terms of integration of Windows log sources."
"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
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Questions from the Community

What is your experience regarding pricing and costs for Carasoft Services for Rapid 7?
I do not know much about pricing, setup cost, and licensing because I am not on the finance team. I only know that the logs have a retention period of thirteen months.
What needs improvement with Carasoft Services for Rapid 7?
Carasoft Services for Rapid 7 could be improved in terms of integration of Windows log sources. Rapid 7 SIEM has a feature whereby I can integrate Active Directory. However, when I want to integrat...
What is your primary use case for Carasoft Services for Rapid 7?
My main use case for Carasoft Services for Rapid 7 is that we use the Rapid 7 SIEM and InsightConnect.I use Rapid 7 SIEM for day-to-day monitoring of security alerts that are being sent to the SIEM...
What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
 

Overview

Find out what your peers are saying about Carasoft Services for Rapid 7 vs. New Relic Solutions [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.