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Camunda vs Cerbrec Intelligent Operations Platform and AI Agents comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Camunda
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
84
Ranking in other categories
Business Process Design (1st), Business Process Management (BPM) (1st), Process Automation (1st), AI Orchestration Frameworks (3rd), Agentic Automation (6th), AI Agent Builders (8th), Business Orchestration and Automation Technologies (4th)
Cerbrec Intelligent Operati...
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Agent Builders (14th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
CristianoGomes - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.
reviewer2801832 - PeerSpot reviewer
SVP of Technology
Automation has unified workflows and now drives AI-orchestrated operations for our teams
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI expertise and AI agent development to help make what we do possible. Our primary use case is automating operational workflows without heavy custom coding Cerbrec has significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It eliminates redundant work from our offshore team to free up FTEs."
"Having no restriction for any single programming language is very useful."
"We have increased our productivity internally by using RPA with our employees who are completing the same tasks every day."
"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."
"Support for Automation Anywhere is wonderful; I had an issue related to Chrome not working with the latest update, and they helped me extensively and even came on call to support me."
"It helped agents process tickets with minimal errors and improved average handling time as they are able to close the tickets faster."
"By implementing it, we were able to solve the issue of automation, which we had almost given up on."
"The ease of use is its most valuable feature."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"One valuable feature of Camunda is that it's an open BPM, so it was easier for users and developers to work together to define the rules and define the process, given their BPM and standard architecture."
"Overall, the solution has been very solid."
"The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively."
"The flexibility is great."
"We are system integrators, and the value of Camunda for us is that it's easy to integrate into the products and applications we provide for our customers."
"Camunda's most valuable feature is its ability to integrate with different products."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"Cerbrec has significantly improved our operational efficiency by unifying disparate workflows into a single AI-orchestrated system."
"Cerbrec’s ability to rapidly prototype solutions, test them, and make changes has allowed them to leapfrog similar solutions in terms of value delivery."
 

Cons

"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"The pricing is a little bit high compared with other tools."
"PDF extraction and cognitive automation need improvement."
"Getting the bot design into the developer's hands is taking longer than we initially anticipated."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"The product needs to catch up to the promise of known technology and apply more intelligent behaviors concerning AI or unstructured learning."
"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."
"SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version."
"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."
"We had to do a lot of tweaking; it hasn't been stable from the beginning, but with some effort, it can become stable."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"Lacking in forms visualization."
"Documentation can be improved. Right now, the documentation isn't properly organized."
"Process interfaces between diagrams could be improved."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"Camunda has room for improvement, and I believe some of this feedback has already been taken up in Camunda 8."
"Documentation for advanced agent customization is good, but it could include more real-world examples."
 

Pricing and Cost Advice

"The pricing for Automation Anywhere is reasonable."
"The cost can be reduced a little for users."
"I advise others that even as of right now, the setup cost and licensing cost to automate bots on Automation Anywhere is steep but it is worth the investment!"
"The price of this product is good."
"It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is."
"The cost is affordable, which makes an easy barrier to entry for the RPA market."
"I believe it is $10,000 for Bot Creator."
"I don't deal have cost specifics but I can say it is a tool that provides value for the money."
"There is a bit of scope for improvement in how the licensing and pricing are done. They are based on the number of processing instances you execute on the cluster... but on the self-hosted mode, the pricing model should be customized."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."
"We are using the community version. There is no licensing cost."
"I use the open-source free version."
"Camunda Platform is an open-source product."
"We are using the paid edition because there is no separate support and service license yet. We are yet to find a suitable licensing model for Camunda because we only use the engine, and we have implemented our solution around Camunda Cloud. So, we are mainly interested in the support and service, and that's what we mainly use in the paid edition."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
22%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise15
Large Enterprise36
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...
What is your experience regarding pricing and costs for Cerbrec Intelligent Operations Platform and AI Agents?
Pricing is competitive, especially with the claimed cost savings over fully custom development. Pricing was flexible ...
What needs improvement with Cerbrec Intelligent Operations Platform and AI Agents?
Documentation for advanced agent customization is good, but it could include more real-world examples. I know they ar...
What is your primary use case for Cerbrec Intelligent Operations Platform and AI Agents?
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI exp...
 

Comparisons

No data available
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Camunda BPM
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando
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Find out what your peers are saying about Camunda vs. Cerbrec Intelligent Operations Platform and AI Agents and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.