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CA Unified Communications Monitor vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
101st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (68th)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
78th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"We use it for monitoring whenever we update a new circuit or site."
"It's an easy product to set up."
"It is very rock solid. We hardly have any hardware issues."
"The most valuable feature is utilization."
"The real-time troubleshooting and application segregation that you can do within it."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The NetFlow Collectors could handle more flows per minute."
"I would like to see an improved level of stitching between IPs."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"We don't use the single pane of glass view, even though we own it."
"It's not able to communicate with our probes."
 

Pricing and Cost Advice

Information not available
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"This product could be cheaper."
"The price is a little high."
"I would like it to be more scalable with less spend."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
12%
Energy/Utilities Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

CA UC Monitor
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

BBVA Compass
U.S. Department of Defense
Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT InfiniStreamNG and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.