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Bugcrowd vs HackerOne vs Synack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Penetration Testing Services category, the mindshare of Bugcrowd is 12.7%, down from 17.0% compared to the previous year. The mindshare of HackerOne is 14.6%, down from 21.0% compared to the previous year. The mindshare of Synack is 6.9%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Penetration Testing Services Market Share Distribution
ProductMarket Share (%)
HackerOne14.6%
Bugcrowd12.7%
Synack6.9%
Other65.80000000000001%
Penetration Testing Services
 

Featured Reviews

Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.
Ruphus Muita - PeerSpot reviewer
Senior ICT Security Consultant at Applied Principles Limited
Has improved my motivation to submit bugs consistently through fast response and clear filtering
I think HackerOne can be improved by allowing new users to gain access to certain programs that are only open to known, renowned users. Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities. I am currently satisfied with the rewards, response time, and other aspects of the platform, so I don't have anything else to add about the necessary improvements. I give HackerOne a nine out of ten because if new hackers are given more opportunities, it could be a perfect 10 for me. However, the reason I gave a nine is that I don't have much to complain about; I specifically love the program and don't have many concerns.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
10%
Computer Software Company
9%
University
8%
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
University
13%
Manufacturing Company
13%
Comms Service Provider
13%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabili...
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be m...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's web...
What is your experience regarding pricing and costs for HackerOne?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and s...
What needs improvement with HackerOne?
I think HackerOne can be improved by allowing new users to gain access to certain programs that are only open to know...
What is your primary use case for HackerOne?
My main use case for HackerOne is mostly for submitting bugs. I get into the programs listed there, find one that is ...
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Comparisons

 

Also Known As

No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
GlobalStar
Find out what your peers are saying about Horizon3.ai, HackerOne, Bugcrowd and others in Penetration Testing Services. Updated: January 2026.
881,733 professionals have used our research since 2012.