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Bugcrowd vs HackerOne vs Synack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the Penetration Testing Services category, the mindshare of Bugcrowd is 10.4%, down from 17.2% compared to the previous year. The mindshare of HackerOne is 12.3%, down from 21.5% compared to the previous year. The mindshare of Synack is 5.7%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Penetration Testing Services Mindshare Distribution
ProductMindshare (%)
HackerOne12.3%
Bugcrowd10.4%
Synack5.7%
Other71.6%
Penetration Testing Services
 

Featured Reviews

Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.
NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
12%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
15%
Manufacturing Company
12%
Retailer
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabili...
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be m...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's web...
What is your experience regarding pricing and costs for HackerOne?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and s...
What needs improvement with HackerOne?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable dela...
What is your primary use case for HackerOne?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use ...
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Comparisons

 

Also Known As

No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
GlobalStar
Find out what your peers are saying about Horizon3.ai, HackerOne, Bugcrowd and others in Penetration Testing Services. Updated: May 2026.
894,830 professionals have used our research since 2012.