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BrowserStack vs Sauce Labs vs TestingWhiz comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Functional Testing Tools category, the mindshare of BrowserStack is 10.2%, down from 11.3% compared to the previous year. The mindshare of Sauce Labs is 5.6%, down from 6.4% compared to the previous year. The mindshare of TestingWhiz is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
BrowserStack10.2%
Sauce Labs5.6%
TestingWhiz0.2%
Other84.0%
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
VS
Low code features and good customization but needs more customer-requested features
We utilized the solution to showcase our capabilities to customers or clients, and demonstrate how it can save money and achieve a return on investment through automation The organization was able to provide customers with business solutions by giving demos of various tools, assisting in securing…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that BrowserStack is stable."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"It's helpful for me to test on different devices."
"The product's initial setup phase was not very difficult."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"I like that it offers full device capability."
"Local testing for products with no public exposure is an advantage in development."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"It has significantly enhanced our testing accuracy by approximately 50%."
"So far, the stability has proven to be quite good."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"TestingWhiz is a low code, no code tool with integration facilities, such as with Jira, and can be used over the cloud."
 

Cons

"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"There is some stability issue in the product, making it in areas where improvements are required."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."
"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"It is difficult to use for someone who has little to no experience."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so."
"Lacks the ability to start multiple tests simultaneously."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​"
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"Some features need to be implemented based on customer customization requests, which are currently not available."
 

Pricing and Cost Advice

"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price is fine."
"BrowserStack could have a better price, but good things have a price."
"Compared to other solutions, BrowserStack is one of the cheapest."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The price of BrowserStack is high."
"This solution costs less than competing products."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"Go ahead please. Try it at a smaller scale."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
University
7%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
No data available
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for...
What needs improvement with BrowserStack?
In terms of improvements, they can make it snappier. Everything kind of works. They have locked down the phones, whic...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
What is your experience regarding pricing and costs for TestingWhiz?
It is cheaper compared to other tools. The tool is web-based with various licenses, including professional and enterp...
What needs improvement with TestingWhiz?
Some features need to be implemented based on customer customization requests, which are currently not available. Add...
What is your primary use case for TestingWhiz?
We utilized the solution to showcase our capabilities to customers or clients, and demonstrate how it can save money ...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Verizon, IBM, Symantec, VMware, Hyundai, Choice Hotels, Intel, Autodesk, Frost
Find out what your peers are saying about Tricentis, OpenText, UiPath and others in Functional Testing Tools. Updated: September 2025.
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