We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the ease of use."
"The application is very light in terms of uploading and downloading files."
"The system's performance is impressive, and file sharing is notably straightforward."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"I like that Box makes it easy to deploy virtual machines."
"It is really easy to load files to and from this solution."
"The solution is scalable."
"It is a very user-friendly product."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Simplicity to roll out, features available, customization options."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Scalability is great. We can extend areas horizontally and vertically."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"We can configure the solution with any industry's products per customer requirements."
"Most of our customers are very fond of the upgraded smart user interface."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"It could be cheaper."
"Maturity of the enterprise security around user management."
"The UI should be faster. Sometimes it lags when switching between documents."
"The upload speed needs improvement."
"Working on documents in real-time is sometimes faulty and could be improved."
"Better integration with other solutions is needed."
"I find their API to be quite complex and it could be more straightforward."
"A dashboard with information would be nice to see."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"OpenText Extended ECM's user interface could be improved."
"The solution needs to improve the user interface."
"The solution should work better with partners and be more developer-friendly."
"The solution's performance, stability, and consistency could be improved."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet and Alfresco. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
