"The most valuable features of this solution are the Excel automation and support for SharePoint."
"The solution has been very user-friendly."
"The most important feature of BotFarm is web automation."
"The initial setup is pretty straightforward."
"The most valuable features are PDF extraction and emailing."
"The record option and the OCR technology have been great."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"Productivity increased far more than thirty percent."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable features for my client are timing and scheduling."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The pricing is excellent. I would give them perfect marks in that regard."
"We have found the pricing to be very reasonable."
"I actually quite liked the no-coding functionality."
"The dashboard needs improvement. For Bot Farm, the visualization is not that good compared to the main Automation Anywhere dashboard."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"The discovery suite that they just acquired could be included."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"When somebody is just learning this product it can be difficult for them to understand, so improvements to the user interface would be helpful."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"It would be ideal if the solution offered more language options, such as Arabic."
"The deployment could be simplified."
"It's possible that they could use a stronger community for seeking guidance and help."
"The interface could be more user-friendly and easier to navigate."
"The documentation is not that great."
"The solution has a very weak knowledge base."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
BotFarm is ranked 7th in Robotic Process Automation (RPA) with 19 reviews while HelpSystems Automate is ranked 13th in Robotic Process Automation (RPA) with 8 reviews. BotFarm is rated 8.2, while HelpSystems Automate is rated 7.6. The top reviewer of BotFarm writes "Reliable and easy to use with good dashboards". On the other hand, the top reviewer of HelpSystems Automate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". BotFarm is most compared with Automation Anywhere (AA), UiPath, Blue Prism Cloud, Edgeverve AssistEdge Cloud RPA and ABBYY Vantage, whereas HelpSystems Automate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and Red Hat Ansible Automation Platform. See our BotFarm vs. HelpSystems Automate report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
