BMC TrueSight and LiveAction LiveNX compete in the IT monitoring and management category. BMC TrueSight appears to have the upper hand due to its extensive monitoring capabilities and seamless integration, although LiveAction LiveNX excels in real-time network performance analysis.
Features: BMC TrueSight supports wide-ranging infrastructure and application monitoring, event management, and integration, providing a cohesive view. Its automation for alert processing enhances operational efficiency. LiveAction LiveNX offers real-time network monitoring, visual analytics, and prompt alerting, which aids in effective network performance analysis.
Room for Improvement: BMC TrueSight users find deployment complex and resource-heavy, with demands for lower costs, improved cloud monitoring, and more user-friendly dashboards. LiveAction LiveNX could enhance multi-tenancy, provide clearer documentation, and strengthen predictive analytics, while also improving cloud provider integration and customer support.
Ease of Deployment and Customer Service: Both solutions are mainly on-premises, with BMC TrueSight's deployment seen as resource-intensive and complex, despite mixed reviews in customer service responsiveness. LiveAction LiveNX also offers private cloud options, with feedback suggesting the need for support efficiency improvements.
Pricing and ROI: BMC TrueSight is considered expensive with a complex licensing model, justified by its robust features delivering long-term cost savings. LiveAction LiveNX is viewed as more affordable, offering value for managing extensive nodes. Both solutions help reduce IT costs, but perceptions of ROI differ, with TrueSight delivering significant efficiency gains despite higher costs.
| Product | Market Share (%) |
|---|---|
| LiveAction LiveNX | 0.5% |
| BMC TrueSight | 1.0% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 9 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.
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