BMC TrueSight Operations Management and Pandora FMS compete in the IT infrastructure monitoring space. BMC TrueSight appears to have the edge with its comprehensive event management and wide integration capabilities, catering to extensive environments.
Features: BMC TrueSight Operations Management provides extensive event management and multi-layer infrastructure monitoring with customizable Knowledge Modules. Its detailed root-cause analysis and automated triage enhance troubleshooting and integrate diverse monitoring tools into a single interface. Pandora FMS offers an all-in-one monitoring solution known for simplicity in operation and speed in problem resolution. It supports both agent-based and agentless monitoring across cloud, network, and server environments.
Room for Improvement: BMC TrueSight users note needs for easier deployment and improved stability, along with better reporting and cloud resource integration. Enhancements in AIOps and complexity reduction are also recommended. Pandora FMS can improve in analytics, Linux configuration ease, and community support, with expanded documentation and real-time interface upgrades particularly for scalability.
Ease of Deployment and Customer Service: BMC TrueSight is often deployed on-premises, with some users facing challenges due to resource requirements and complexity. It offers strong customer support, though expertise varies. Pandora FMS supports hybrid and public cloud alongside on-premises deployments, praised for competitive pricing and ease of deployment compared to BMC, along with a straightforward licensing model.
Pricing and ROI: BMC TrueSight has a complex cost structure with a relatively high per-license fee, delivering value through robust capabilities especially for large-scale deployments. In contrast, Pandora FMS presents competitive and transparent pricing, appealing with adaptability for various business sizes. Both offer high potential ROI via operational efficiencies and cost savings, with justification differing based on deployment scale and needs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.
Pandora FMS Features
Pandora FMS has many valuable key features. Some of the most useful ones include:
Pandora FMS Benefits
There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.
PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."
Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.
Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”
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