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BMC TrueSight Operations Management vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
27th
Ranking in Cloud Monitoring Software
19th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), AIOps (11th)
Pandora FMS
Ranking in IT Infrastructure Monitoring
42nd
Ranking in Cloud Monitoring Software
28th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (42nd), Server Monitoring (17th), Log Management (37th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Pandora FMS is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The Event Management is outstanding; still is the most interesting part of the product."
"It works irrespective of the operating system we’re running."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"We are able to control our business with this all-in-one monitoring tool."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
"You can configure several types of architecture for high availability or load balancing."
"Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works."
"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
"The solution has good dashboards and graphics."
 

Cons

"Cost is an issue with BMC TrueSight Operations Management."
"The product must provide more AI capabilities."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The product must provide application or service monitoring features."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"It would be helpful to include the generation of reports for times that the network was out of service."
"The product lacks APIs for integration with other systems."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"A nice feature in the next release would be an automation module to run workflow actions."
 

Pricing and Cost Advice

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"It is a relatively inexpensive solution."
"We did a five-year, multimillion dollar deal."
"Other products are more expensive than BMC TrueSight."
"The tool is moderately expensive."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"They have changed the licensing fees."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
6%
Government
5%
Computer Software Company
11%
Financial Services Firm
9%
Media Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about BMC TrueSight Operations Management vs. Pandora FMS and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.