We performed a comparison between BMC TrueSight Operations Management and Microsoft System Center based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are alert management, alert generation, and event management."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is a scalable solution."
"I like the event management part."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The Event Management is outstanding; still is the most interesting part of the product."
"We like Microsoft System Center's Operations Manager. That is primarily why we use it."
"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."
"It can generate KPIs and management reports with monthly presentations on activities and updating the environment (success and failure)."
"The detail in the alarms is great."
"I like the automated features of it that let you schedule those updates and the ability of the product to focus on the specific updates, specific platforms, and products that we're interested in keeping up to date."
"The solution is easily available. That's its most valuable aspect."
"The most valuable feature of the solution stems from the fact that it helps us manage our company's application pool, license pool, application update pool, and OS updates."
"Step-by-step documentation that clarifies the implementation procedure."
"Deployment requires lots of resources (servers). It has too many consoles."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The UI for the end users could be improved and more flexible than it is now."
"BMC TrueSight Operations Management could improve the reporting."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The product must provide application or service monitoring features."
"The product must provide more AI capabilities."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"The platform performance and responsiveness need improvement. It still demands high computing resources."
"The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."
"In Microsoft System Center, it is difficult to follow the steps to create dataflows at times."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"Could be more user friendly."
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BMC TrueSight Operations Management is ranked 17th in Cloud Monitoring Software with 49 reviews while Microsoft System Center is ranked 29th in Cloud Monitoring Software with 18 reviews. BMC TrueSight Operations Management is rated 8.2, while Microsoft System Center is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Microsoft System Center writes "Makes user management and application management easy for users". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Microsoft System Center is most compared with Oracle SOA Suite. See our BMC TrueSight Operations Management vs. Microsoft System Center report.
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