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BMC TrueSight Operations Management vs Micro Focus SiteScope comparison

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Buyer's Guide
BMC TrueSight Operations Management vs. Micro Focus SiteScope
July 2022
Find out what your peers are saying about BMC TrueSight Operations Management vs. Micro Focus SiteScope and other solutions. Updated: July 2022.
611,060 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""BMC TrueSight Operations Management is easily scalable.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""I like the event management part.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The solution has a very good business event manager tool.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

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"The stability of the Micro Focus Voltage SiteScope is good.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""Infrastructure monitoring is the most valuable feature."

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Cons
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The solution is overly complex.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""It would be better if the initial setup and deployment were more straightforward.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The UI for the end users could be improved and more flexible than it is now."

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"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action.""Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring.""The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

More Micro Focus SiteScope Cons →

Pricing and Cost Advice
  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • More Micro Focus SiteScope Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.
    Top Answer:BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Small, medium, and large-sized companies can afford it. Its licensing model is simple and… more »
    Top Answer:The UI for the end users could be improved and more flexible than it is now. If it becomes more flexible, it will be the best interface among all ITSM centers.
    Top Answer:VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.
    Top Answer:If you already have other Micro Focus products, especially the testing tools, then you may already have licenses for Sitescope. Licensing is (typically for Micro Focus) very complex, so speak to your… more »
    Top Answer:Most modern-day solutions in this area include both agentless and agent-based monitoring in the same package. The lack of an agent makes for a simple installation and relatively simple configuration… more »
    Ranking
    Views
    10,685
    Comparisons
    6,380
    Reviews
    6
    Average Words per Review
    421
    Rating
    8.8
    Views
    2,326
    Comparisons
    1,691
    Reviews
    2
    Average Words per Review
    370
    Rating
    6.0
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    HPE SiteScope, SiteScope
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Micro Focus SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    Micro Focus SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With Micro Focus SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    Micro Focus SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    Micro Focus SiteScope Features

    Micro Focus SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: Micro Focus SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. Micro Focus SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: Micro Focus SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: Micro Focus SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: Micro Focus SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of Micro Focus and third-party solutions, giving teams the ability to properly integrate their IT operations center.
    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about Micro Focus SiteScope
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    REVIEWERS
    Comms Service Provider22%
    Financial Services Firm22%
    Computer Software Company22%
    Recruiting/Hr Firm11%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm9%
    Comms Service Provider7%
    Government7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    REVIEWERS
    Small Business38%
    Midsize Enterprise10%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Micro Focus SiteScope
    July 2022
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Micro Focus SiteScope and other solutions. Updated: July 2022.
    611,060 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 9 reviews while Micro Focus SiteScope is ranked 41st in Application Performance Management (APM) with 3 reviews. BMC TrueSight Operations Management is rated 8.8, while Micro Focus SiteScope is rated 6.0. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Micro Focus SiteScope writes "Offers agentless monitoring, is easy to configure and reduces downtime". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and Zabbix, whereas Micro Focus SiteScope is most compared with Dynatrace, Splunk, AppDynamics, SCOM and IBM Application Performance Management. See our BMC TrueSight Operations Management vs. Micro Focus SiteScope report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.