BMC TrueSight Operations Management and IBM Tivoli NetCool Impact compete in IT operations management. BMC TrueSight often appears to have the upper hand due to its versatility and perceived cost-effectiveness, although IBM Tivoli NetCool Impact is commended for its robust feature set.
Features: BMC TrueSight Operations Management has advanced predictive capabilities, real-time data analysis, and wide integrations. IBM Tivoli NetCool Impact is known for strong event management, automation capabilities, and support for complex environments.
Room for Improvement: BMC could enhance its UI and further streamline agent configurations. Users express desire for better automation tools and documentation enhancements. Some also mention a need for improved dashboard customization. IBM Tivoli NetCool Impact could benefit from more intuitive setup processes to reduce resource requirements. Enhancements in user interface and reduction in deployment complexity would be beneficial. Better integration with newer third-party solutions is also suggested by users.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is known for straightforward deployment and responsive customer support. IBM Tivoli NetCool Impact offers a customizable deployment model requiring more initial resources but provides flexibility for complex setups. Customer service is supportive but BMC is perceived as more responsive.
Pricing and ROI: BMC TrueSight Operations Management is often seen as having lower setup costs, offering favorable ROI through scalable solutions. IBM Tivoli NetCool Impact is potentially more expensive upfront but provides significant long-term value through its automation and customization capabilities.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
