BMC TrueSight Operations Management and Huawei eSight compete in the IT operations management category. BMC TrueSight is ahead in terms of feature richness and flexibility, while Huawei eSight is more accessible and cost-effective for Huawei-centric environments.
Features: BMC TrueSight Operations Management offers an integrated platform with strong event management capabilities, diverse monitoring across cloud and hardware, and significant flexibility. It manages global assets efficiently and has a superior integration with third-party tools. Huawei eSight is known for its simplicity and efficiency, user-friendly operations management, and competitive features tailored for Huawei infrastructure, providing a good balance for cost-sensitive users.
Room for Improvement: BMC TrueSight Operations Management could enhance deployment simplicity and lower its resource demands. Users suggest advancements in cloud monitoring and application performance, with a need for better AI functionalities and reporting. Huawei eSight would benefit from more advanced automation and improved integration with non-Huawei devices. Simplification of alert handling, reporting, and support for global frameworks would also be advantageous.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex and resource-intensive, whereas Huawei eSight is more straightforward. BMC TrueSight’s technical support is detailed but inconsistent, with variable response times and expertise. Huawei eSight, while similar in support quality, would benefit from enhanced automation and third-party integration to decrease reliance on support.
Pricing and ROI: BMC TrueSight is known for premium pricing, which is justified by its extensive features, although it may be prohibitive initially. It offers long-term savings through reduced IT operations costs for large enterprises. Huawei eSight is more competitively priced, appealing to budget-conscious users within a Huawei environment, requiring consideration of licensing and scaling needs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
