We performed a comparison between BMC TrueSight Operations Management and Grafana Enterprise Stack based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are alert management, alert generation, and event management."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The Event Management is outstanding; still is the most interesting part of the product."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"BMC TrueSight Operations Management is easily scalable."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The solution could improve its price."
"The pricing could be better."
"The solution is overly complex."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The tool needs to show only fewer updates."
"The solution should include integration with Power BI."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Grafana Enterprise Stack is ranked 55th in IT Infrastructure Monitoring with 3 reviews. BMC TrueSight Operations Management is rated 8.2, while Grafana Enterprise Stack is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Grafana Enterprise Stack writes "Offers simplicity and effectiveness in handling our monitoring needs". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Grafana Enterprise Stack is most compared with PRTG Network Monitor, OpsRamp, Dell CloudIQ and EV Observe. See our BMC TrueSight Operations Management vs. Grafana Enterprise Stack report.
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