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BMC TrueSight Operations Management vs DX Spectrum comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC TrueSight Operations Management vs. DX Spectrum report (Updated: September 2022).
633,184 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""The solution has a very good business event manager tool.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""I like the event management part.""It is a stable solution.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

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"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices.""The most valuable features of DX Spectrum are the comprehensive alerts.""The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""Scalable and stable network monitoring tool with a simple setup.""The presentation layer is pretty simple and straightforward.""The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.""The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful.""What I like best is the configuration management functionality."

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Cons
"The pricing could be better.""The UI for the end users could be improved and more flexible than it is now.""It would be better if the initial setup and deployment were more straightforward.""The solution is overly complex.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."

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"Event correlation only works on one server, rather than on all of the servers in the same cluster environment.""It takes some time to learn how to use this solution.""Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols.""The visual is a little archaic.""Integration with some other tools, and integration with some Network Packet Broker, need some improvement.""DX Spectrum is stable. However, now and then there are some issues, but overall it is good.""I think the management or configuration of devices needs some improvement.""If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."

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Pricing and Cost Advice
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • "The price is good enough to expect an ideal solution. It's expensive."
  • More DX Spectrum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The presentation layer is pretty simple and straightforward.
    Top Answer:The price is very high. It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than… more »
    Top Answer:The visual is good but it's a little archaic. I think it's the way it's compiled, because I've been struggling recently with deploying it in different departments. The software still uses a 32 bit… more »
    Ranking
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    Average Words per Review
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    Rating
    8.6
    Views
    5,669
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    8.4
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    CA Spectrum
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about DX Spectrum
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm12%
    Comms Service Provider11%
    Government10%
    REVIEWERS
    Financial Services Firm15%
    Healthcare Company14%
    Comms Service Provider14%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Government11%
    Financial Services Firm11%
    Comms Service Provider10%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise13%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    REVIEWERS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    Buyer's Guide
    BMC TrueSight Operations Management vs. DX Spectrum
    September 2022
    Find out what your peers are saying about BMC TrueSight Operations Management vs. DX Spectrum and other solutions. Updated: September 2022.
    633,184 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 15th in IT Infrastructure Monitoring with 9 reviews while DX Spectrum is ranked 10th in IT Infrastructure Monitoring with 14 reviews. BMC TrueSight Operations Management is rated 8.6, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". On the other hand, the top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, ServiceNow IT Operations Management and Zabbix, whereas DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and IBM Tivoli NetCool. See our BMC TrueSight Operations Management vs. DX Spectrum report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.