We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The solution has a very good business event manager tool."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"I like the event management part."
"It is a stable solution."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The most valuable features of DX Spectrum are the comprehensive alerts."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Scalable and stable network monitoring tool with a simple setup."
"The presentation layer is pretty simple and straightforward."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"What I like best is the configuration management functionality."
"The pricing could be better."
"The UI for the end users could be improved and more flexible than it is now."
"It would be better if the initial setup and deployment were more straightforward."
"The solution is overly complex."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"It takes some time to learn how to use this solution."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"The visual is a little archaic."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"I think the management or configuration of devices needs some improvement."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.
DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.
DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.
DX Spectrum Features
DX Spectrum has many valuable key features. Some of the most useful ones include:
DX Spectrum Benefits
There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:
Reviews from Real Users
DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”
Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”
BMC TrueSight Operations Management is ranked 15th in IT Infrastructure Monitoring with 9 reviews while DX Spectrum is ranked 10th in IT Infrastructure Monitoring with 14 reviews. BMC TrueSight Operations Management is rated 8.6, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". On the other hand, the top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, ServiceNow IT Operations Management and Zabbix, whereas DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and IBM Tivoli NetCool. See our BMC TrueSight Operations Management vs. DX Spectrum report.
See our list of best IT Infrastructure Monitoring vendors.
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