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BMC TrueSight Operations Management vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), Cloud Monitoring Software (20th), AIOps (8th)
DX Spectrum
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (6th), DX NetOps (1st)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of DX Spectrum is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Good for monitoring, covers networks well
If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of BMC TrueSight Operations Management was easy."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It is a very stable product."
"BMC TrueSight Operations Management is easily scalable."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"It is very helpful to be able to apply rule-based routing to alerts."
"The most valuable feature is the event correlation mechanism."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
 

Cons

"The product must provide application or service monitoring features."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution is a little obsolete."
"The interface is not nice and needs to be improved."
"I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"Technical support for this product is not so good. It needs improvement."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"Pricing is very high."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"We did a five-year, multimillion dollar deal."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"The price is very high."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"Currently, a perpetual license but some services are moving to a subscription"
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
We are a customer of Broadcom, we use a group license that covers various CA products, including DX Spectrum. The company purchases the licenses they need from this group license, and we do not hav...
What needs improvement with DX Spectrum?
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches t...
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA Spectrum
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about BMC TrueSight Operations Management vs. DX Spectrum and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.