We performed a comparison between BMC TrueSight Operations Management and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"I like the event management part."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It is a very stable product."
"We can verify uptimes as another source of keeping devices in compliance."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch."
"I can use it to detect whenever things go wrong on my network."
"This product provides good visibility into applications at the backend."
"It's a good tool. It's simple to do the configuration."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"What I like best is the configuration management functionality."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"BMC's online documentation is often incorrect or incomplete."
"The product must provide more AI capabilities."
"The solution's support service could be better."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"The product should provide performance management features."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"The CA Technologies sales team destroyed their relationship with our business units."
"It takes some time to learn how to use this solution."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"It doesn’t give you performance metrics: You need CA eHealth for this."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Spectrum is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our BMC TrueSight Operations Management vs. DX Spectrum report.
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