Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs DataRobot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in AIOps
13th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (3rd), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd)
DataRobot
Ranking in AIOps
15th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Predictive Analytics (5th), AI Development Platforms (14th)
 

Mindshare comparison

As of August 2025, in the AIOps category, the mindshare of BMC TrueSight Operations Management is 2.1%, down from 2.3% compared to the previous year. The mindshare of DataRobot is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
SagarYadav - PeerSpot reviewer
Automating model comparison speeds up development and reduces timelines
DataRobot is equipped with a GUI-based approach that simplifies the process of feature engineering and model training. It provides AutoML capabilities, which allow for comparing thousands of models and selecting the best-suited one based on business requirements. By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It works irrespective of the operating system we’re running."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"We especially like the initial part of feature engineering, because feature engineering is included in most engines, but DataRobot has an excellent way of picking up the right features."
"It's easy to do MLOps operations. It's a lot easier to manage jobs and see the logs if there's any drift in a model."
"DataRobot can be easy to use."
"By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month."
"DataRobot is highly automated, allowing data scientists to build models easily."
 

Cons

"More modules for less popular applications and better documentation."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Cost is an issue with BMC TrueSight Operations Management."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The UI for the end users could be improved and more flexible than it is now."
"The solution's support service could be better."
"The solution is overly complex."
"If we could include our existing Python or R code in DataRobot, we could make it even better. The DataRobot that we have is specific to an industry, but most of the time we would have our own algorithms, which are specific to our own use case. If we had a way by which we could integrate our proprietary things into DataRobot with a simple integration, it would help us a lot."
"The business departments will love to work with DataRobot because they use the tool to investigate their data, such as targeting what they want to investigate. They don't need any data scientists near them. They can investigate at eye level and bring into the BI tool, or can bring it to the data scientist. Data scientists can use this tool to bring increase the solution to the maximum. All the others can use it, but not to the maximum."
"There are some performance issues."
"Generative AI has taken pace, and I would like to see how DataRobot assists in doing generative AI and large language models."
"DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality."
 

Pricing and Cost Advice

"They have changed the licensing fees."
"Other products are more expensive than BMC TrueSight."
"The solution is based on endpoints and knowledge models which can be costly."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"We dropped the plan to use DataRobot, because we found the pricing to be on the higher sise. We liked DataRobot a lot, but due to the pricing, we dropped that idea."
"The price of DataRobot is good because if you take the price of the solution which is approximately $65,000, it is less than a data scientist. There are very few data scientists available."
report
Use our free recommendation engine to learn which AIOps solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
13%
Retailer
6%
Government
5%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What needs improvement with DataRobot?
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python. In this aspect, I see room for improvement in its functionality.
What is your primary use case for DataRobot?
In our day-to-day use, I utilize DataRobot to speed up our development process through its GUI capability. Once I set up our connection with a back-end data set, whatever the project I work on next...
What advice do you have for others considering DataRobot?
I would recommend DataRobot because if there is something not included in the UI, I have the freedom to use its Python API, which extends the capability for different use cases. Additionally, I wou...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Harmoney, Zidisha, ONE Marketing, DonorBureau, Trupanion, Avant
Find out what your peers are saying about BMC TrueSight Operations Management vs. DataRobot and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.