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BMC TrueSight Operations Management vs Datadog comparison

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Featured Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Datadog and other solutions. Updated: January 2022.
566,121 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.""Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

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"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool."

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"Datadog has given us near-live visibility across our entire cloud platform.""This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space.""Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The most valuable features are the dashboards and the reporting.""The solution is sufficiently stable.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."

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Cons
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.""Their pricing model needs improvement.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

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"The solution is overly complex.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

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"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""I'd like to see better pricing and more integration in the next release.""It would be ideal if the product offered a bit more monitoring from our dashboard.""In the past two years, there have been a couple of outages.""While I like the ease of use, when compared with Tenable Nessus they could still improve their usability.""The error traceability is an area that can be improved.""It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications.""The installation is easy for me. However, if you are new to this solution it might not be so easy."

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Pricing and Cost Advice
  • "The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
  • "Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
  • More NetApp Cloud Insights Pricing and Cost Advice →

  • "Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "The price is better than some competing products."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer: 
    I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new… more »
    Top Answer: 
    The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the… more »
    Top Answer: 
    I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user… more »
    Top Answer: 
    With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer: 
    Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer: 
    The solution is sufficiently stable.
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

    TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
    Offer
    Remotely Monitor and Optimize Your IT Operations

    Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

    Learn more about BMC TrueSight Operations Management
    Learn more about Datadog
    Sample Customers
    Information Not Available
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider18%
    Manufacturing Company9%
    Government7%
    REVIEWERS
    Comms Service Provider30%
    Healthcare Company20%
    Manufacturing Company20%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider16%
    Financial Services Firm7%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm15%
    Comms Service Provider8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider19%
    Financial Services Firm8%
    Insurance Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise26%
    Large Enterprise69%
    REVIEWERS
    Small Business48%
    Midsize Enterprise9%
    Large Enterprise42%
    REVIEWERS
    Small Business48%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise14%
    Large Enterprise59%
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Datadog and other solutions. Updated: January 2022.
    566,121 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 11th in Application Performance Management (APM) with 4 reviews while Datadog is ranked 2nd in Application Performance Management (APM) with 26 reviews. BMC TrueSight Operations Management is rated 8.6, while Datadog is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and New Relic APM, whereas Datadog is most compared with Dynatrace, ELK Logstash, Splunk, New Relic APM and Azure Monitor. See our BMC TrueSight Operations Management vs. Datadog report.

    See our list of best Application Performance Management (APM) vendors, best AIOps vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.