We performed a comparison between BMC TrueSight Network Automation and SUSE Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The most valuable feature is the UEM capabilities."
"It is a helpful tool to manage BYOD policies."
"It is very easy to use. It has a very easy interface."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The compliance management, patching, and OS upgrades are useful features."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The log audit and historical configurations are the most valuable feature."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"We use it to back up configurations so the configuration management is valuable for us."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"SUSE Manager is the best solution for maintaining the Linux environment"
"The setup is straightforward."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager helps to optimize operations at a reduced cost."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The add-ons must be integrated into the solution."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Technical support is not that great."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"They need to have a single sign-on."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"We sometimes have server issues and need to restart the service."
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BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while SUSE Manager is ranked 13th in Configuration Management with 4 reviews. BMC TrueSight Network Automation is rated 7.8, while SUSE Manager is rated 9.0. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". BMC TrueSight Network Automation is most compared with Cisco DNA Center and SolarWinds Network Configuration Manager, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, BigFix, AWS Systems Manager and Microsoft Configuration Manager. See our BMC TrueSight Network Automation vs. SUSE Manager report.
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