BMC TrueSight Network Automation vs Perforce Puppet comparison

BMC TrueSight Network Automation vs. Perforce Puppet

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.4%, up from 0.2% compared to the previous year. The mindshare of Perforce Puppet is 1.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

Enables us to configure our network easily and get the most out of it

BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.

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Erik Ableson

Owner at Infrageeks

A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes

Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune's unified endpoint management platform is invaluable."

"We have not experienced any bugs or glitches with this solution."

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."

"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."

"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."

"The solution’s most valuable feature is its ease of use."

"Great for software update needs, operating system version updates, and security policy enforcement."

"Intune enables us to manage our devices from anywhere."

More Microsoft Intune pros

"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."

"The network security of BMC TrueSight Network Automation has been the best feature."

"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."

"We use it to back up configurations so the configuration management is valuable for us."

"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."

"The log audit and historical configurations are the most valuable feature."

"It has the best automation features."

"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."

More BMC TrueSight Network Automation pros

"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."

"Anything that we manage through Puppet always runs perfectly."

"Puppet Enterprise has good functionalities."

"I rate the stability of Puppet as ten out of ten."

"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."

"The versatility is great."

"The most valuable features are the agent, high load balancing, and overall robustness and features."

"Puppet Enterprise is a stable solution."

More Perforce Puppet pros

Cons

"There should be more focus on mobile device security and integration."

"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."

"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."

More Microsoft Intune cons

"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."

"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."

"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."

"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."

"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."

"There could be automated processes to retrieve the CVS and create a compliance tool."

"It is tedious to scale the solution."

More BMC TrueSight Network Automation cons

"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."

"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."

"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."

"Puppet Enterprise is more complex and difficult to configure."

"We would like Puppet to add more integration for applications."

"At the beginning the initial setup was kind of complex."

"Puppet Enterprise should improve the general extensibility for places where they can't install it."

"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."

Pricing and Cost Advice

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"The pricing needs improvement."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

More Microsoft Intune pricing and cost advice

"The solution is more costly than the other competitors."

"The solution is worth the price."

"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."

"Puppet Enterprise can be an expensive solution for smaller businesses."

"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."

"Puppet Enterprise’s pricing is competitive."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

17%

Comms Service Provider

15%

Wholesaler/Distributor

Educational Organization

23%

Financial Services Firm

13%

Computer Software Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about BMC TrueSight Network Automation?

The compliance management, patching, and OS upgrades are useful features.

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?

The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with BMC TrueSight Network Automation?

The solution could have cheap pricing along with a simple deployment process.

What do you like most about Puppet Enterprise?

Puppet Enterprise is a stable solution.

What is your experience regarding pricing and costs for Puppet Enterprise?

Puppet is not cheap. I would rate its affordability as seven or eight out of ten.

What needs improvement with Puppet Enterprise?

Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team m...

Jamf Pro vs Microsoft Intune

Comparisons

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

OpenText Network Automation vs BMC TrueSight Network Automation

Compared 52% of the time

BMC TrueSight Server Automation vs BMC TrueSight Network Automation

Compared 48% of the time

More BMC TrueSight Network Automation Competitors

AWS Systems Manager vs Perforce Puppet

Compared 35% of the time

Red Hat Satellite vs Perforce Puppet

Compared 25% of the time

Microsoft Configuration Manager vs Perforce Puppet

Compared 24% of the time

More Perforce Puppet Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Network Automation

Download BMC TrueSight Network Automation product report

Perforce Puppet

Download Perforce Puppet product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation

Puppet

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

BMC

Perforce Puppet provides robust features for configuration management, compatible with Linux, Windows, and UNIX. It simplifies infrastructure management with automation and role-based access control, though it requires mastering command-line operations due to limited GUI.

Perforce Puppet utilizes a hub-spoke architecture to enhance automation across production environments, excelling in provisioning and configuration management for on-prem servers. Its infrastructure as code approach eases deployment and maintenance, supported by community resources for stabilization. Support for diverse devices makes it adaptable for complex configurations, but pricing and integration gaps, especially with Infosec tools, pose challenges for some.

What are the key features of Perforce Puppet?

Remote Package Installation: Centralized server management for remote installations
File Management: Streamlined file operations from a single point
Infrastructure as Code: Simplifies infrastructure maintenance
Scalability: Grows with organizational demands
Role-Based Access Control: Ensures secure user management
Device State Control: Efficient device integration and configuration

What benefits should users expect?

Automation Efficiency: Reduces manual tasks with hub-spoke architecture
Versatility: Supports multiple operating systems
Community Support: Backed by a stable and organized community
Configuration Simplicity: Simplifies and streamlines setup processes

Puppet is implemented across industries for managing production servers, especially in regulated environments. Its security compliance checks ensure adherence to required standards, while public configurations assist in device network integration. Industries benefit from its ability to streamline Linux server automation and explore expansion into Windows systems to meet cross-platform requirements.

Perforce

Sample Customers

Mitchells and Buzzers, Callaway

SAP

Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix

BMC TrueSight Network Automation vs. Perforce Puppet