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BMC Remedy Asset Management vs VMware Service Manager comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has some good features for tracking. They also have a cloud and a mobile access feature.""It's a scalable product.""The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

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"All of the features are very suitable for us. It is also a stable solution."

More VMware Service Manager Pros →

Cons
"If a user isn't using an out-of-the-box configuration, it can get a bit complex.""BMC Remedy Asset Management could improve by adding intuitive dashboards.""Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

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"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."

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Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • More BMC Remedy Asset Management Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

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    Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
    621,593 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in… more »
    Top Answer:The main use is for asset management. It's all the network elements and all the IP devices and all the relationships between them integrated with discovery and some other integrations with other tools… more »
    Top Answer:All of the features are very suitable for us. It is also a stable solution.
    Top Answer:The price depends on different enterprises. As compared to Citrix, VMware is reasonable.
    Top Answer:Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.
    Ranking
    7th
    out of 43 in IT Asset Management
    Views
    1,909
    Comparisons
    1,192
    Reviews
    3
    Average Words per Review
    466
    Rating
    7.7
    17th
    out of 43 in IT Asset Management
    Views
    592
    Comparisons
    370
    Reviews
    1
    Average Words per Review
    246
    Rating
    7.0
    Comparisons
    Also Known As
    Remedy Asset Management
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.
    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Offer
    Learn more about BMC Remedy Asset Management
    Learn more about VMware Service Manager
    Sample Customers
    Scripps Networks
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider11%
    Government10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider23%
    Government12%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise18%
    Large Enterprise63%
    Buyer's Guide
    IT Asset Management
    July 2022
    Find out what your peers are saying about ServiceNow, Freshworks, IFS and others in IT Asset Management. Updated: July 2022.
    621,593 professionals have used our research since 2012.

    BMC Remedy Asset Management is ranked 7th in IT Asset Management with 3 reviews while VMware Service Manager is ranked 17th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 7.6, while VMware Service Manager is rated 7.0. The top reviewer of BMC Remedy Asset Management writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of VMware Service Manager writes "It is stable and has useful features, but the automation feature needs improvement". BMC Remedy Asset Management is most compared with ServiceNow, BMC Helix Discovery, BMC Track-It!, Qualys Asset Inventory and Snow License Manager, whereas VMware Service Manager is most compared with ServiceNow and BMC Helix Discovery.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.