"It has some good features for tracking. They also have a cloud and a mobile access feature."
"It's a scalable product."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"All of the features are very suitable for us. It is also a stable solution."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
BMC Remedy Asset Management is ranked 7th in IT Asset Management with 3 reviews while VMware Service Manager is ranked 17th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 7.6, while VMware Service Manager is rated 7.0. The top reviewer of BMC Remedy Asset Management writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of VMware Service Manager writes "It is stable and has useful features, but the automation feature needs improvement". BMC Remedy Asset Management is most compared with ServiceNow, BMC Helix Discovery, BMC Track-It!, Qualys Asset Inventory and Snow License Manager, whereas VMware Service Manager is most compared with ServiceNow and BMC Helix Discovery.
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