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BMC Remedy [EOL] vs InvGate Assets comparison

BMC and InvGate are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution.
BMC Remedy [EOL]
Read 35 BMC Remedy [EOL] reviews
    91% willing to recommend
    InvGate Assets
    • 107 Views
    • 107 Comparison Views
     

    Comparison Buyer's Guide

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    Executive SummaryUpdated on Sep 3, 2025

    BMC Remedy EOL and InvGate Assets are competing in the IT asset management space. InvGate Assets appears to have the upper hand due to its comprehensive features and perceived value.

    Features: BMC Remedy EOL provides robust incident management, workflow automation, and scalability with valuable integration capabilities. InvGate Assets stands out with intuitive asset tracking, detailed reporting, and effective inventory management. BMC Remedy handles complex processes, while InvGate offers flexibility and ease of use.

    Ease of Deployment and Customer Service: InvGate Assets offers straightforward deployment and responsive customer service, increasing user satisfaction. BMC Remedy requires significant technical expertise, resulting in longer implementation times.

    Pricing and ROI: BMC Remedy EOL involves higher initial costs but promises a substantial ROI through reliability and integration benefits. InvGate Assets has a lower startup cost, delivering quick ROI by reducing implementation overheads and improving operational efficiencies.

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    To learn more, read our detailed IT Asset Management Report (Updated: January 2025).
    Buyer's Guide
    IT Asset Management
    January 2025
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    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    BMC Remedy [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.6
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    InvGate Assets
    Average Rating
    0.0
    Number of Reviews
    0
    Ranking in other categories
    IT Asset Management (29th)
     

    Featured Reviews

    Ameet Darole - PeerSpot reviewer
    Offers automation, orchestration, service level management but lacks AI-based rules
    BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.
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    872,706 professionals have used our research since 2012.
     

    Top Industries

    By visitors reading reviews
    Computer Software Company
    15%
    Financial Services Firm
    11%
    Government
    11%
    Manufacturing Company
    9%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business13
    Midsize Enterprise6
    Large Enterprise19
    No data available
     

    Questions from the Community

    What needs improvement with BMC Remedy Asset Management?
    If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
    See all answers
    What is your primary use case for BMC Remedy Asset Management?
    BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
    See all answers
    What do you like most about BMC Remedy Asset Management?
    The service management features are beneficial – very good.
    See all answers
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    Comparisons

    ServiceNow vs BMC Remedy [EOL] Logo
    ServiceNow vs BMC Remedy [EOL]
    Compared 46% of the time
    BMC Helix Discovery vs BMC Remedy [EOL] Logo
    BMC Helix Discovery vs BMC Remedy [EOL]
    Compared 17% of the time
    ManageEngine IT Asset Management vs BMC Remedy [EOL] Logo
    ManageEngine IT Asset Management vs BMC Remedy [EOL]
    Compared 10% of the time
    Snow License Manager vs BMC Remedy [EOL] Logo
    Snow License Manager vs BMC Remedy [EOL]
    Compared 8% of the time
    SymphonyAI IT Service Management vs BMC Remedy [EOL] Logo
    SymphonyAI IT Service Management vs BMC Remedy [EOL]
    Compared 8% of the time
    More BMC Remedy [EOL] Competitors
    Device42 vs InvGate Assets Logo
    Device42 vs InvGate Assets
    Compared 100% of the time
    More InvGate Assets Competitors
     

    Product Reports

    Buyer's Guide
    BMC Remedy [EOL]
    October 2025
    BMC Remedy [EOL] reportDownload BMC Remedy [EOL] product report
    Buyer's Guide
    IT Asset Management
    January 2025
    InvGate Assets reportDownload InvGate Assets product report
     

    Also Known As

    Remedy Asset Management
    No data available
     

    Overview

    BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

    BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

    What are the key features of BMC Remedy [EOL]?
    • Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
    • Intuitive Interface: User-friendly design with customizable options enhances usage.
    • Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
    • Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
    • Incident and Change Management: Supports ITIL processes for efficient handling of service requests.
    What benefits and ROI should users consider in reviews?
    • Operational Efficiency: Enhanced automation reduces manual tasks.
    • Customizability: Adapts to complex environments for specific needs.
    • Scalability: Maintains performance in large, complex settings.
    • Transparency: CMDB integration offers clear visibility into assets.

    BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

    BMC

    InvGate Assets provides you with greater insight into how IT investments are being employed and if they could be better utilized. Find underutilized IT assets or harvest licenses for reuse elsewhere.

    InvGate
     

    Sample Customers

    Scripps Networks
    NASA, PWC, U.S. Army
    Buyer's Guide
    IT Asset Management
    January 2025
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