We performed a comparison between BMC Helix Monitor and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service operations monitoring features are valuable."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"It is evolving more and more into artificial intelligence."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The ease of deployment, especially on Windows platforms, is valuable."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The product’s auto-remediation feature helps with automation."
"We have found the scalability capabilities to be okay."
"Being able to make and customize management packs and send out notifications is very valuable."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The product must provide more information and dashboards."
"The initial setup of the solution is complex."
"It would be a much better product if Microsoft provided management packs with the product."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The initial setup should be easier to complete."
"I would like to better be able to monitor Oracle processes."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC Helix Monitor is rated 9.6, while SCOM is rated 7.8. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp, ServiceNow IT Operations Management and OpenText Operations Bridge, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our BMC Helix Monitor vs. SCOM report.
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