We performed a comparison between BMC Helix Monitor and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"It is evolving more and more into artificial intelligence."
"The service operations monitoring features are valuable."
"The power flow is great."
"When it comes to features, the power pack is the most valuable."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Power packs."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Dynamic Component Mapping is key and unique."
"The product must provide more information and dashboards."
"The initial setup of the solution is complex."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"They should add CLI command modes and scripts for high performance."
"ScienceLogic could improve the implementation, it could be made easier."
"They need a little more self-service."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product must educate its strategic partners for deployment."
"The product is not user-friendly."
"There are often bugs in new releases."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. BMC Helix Monitor is rated 9.6, while ScienceLogic is rated 8.6. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp, ServiceNow IT Operations Management and OpenText Operations Bridge, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our BMC Helix Monitor vs. ScienceLogic report.
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