BMC Helix Discovery vs Micro Focus ZENworks Asset Management comparison

BMC and OpenText are both solutions in the IT Asset Management category. BMC is ranked #3 with an average rating of 8.5, while OpenText is ranked #20 with an average rating of 7.0. BMC holds a 7.4% mindshare in IAM, compared to OpenText’s 0.3% mindshare. Additionally, 88% of BMC users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

BMC Helix Discovery

Read 28 BMC Helix Discovery reviews

2,291 Views
2,222 Comparison Views

88% willing to recommend

Micro Focus ZENworks Asset ...

Read 1 Micro Focus ZENworks Asset Management review

200 Views
158 Comparison Views

100% willing to recommend

BMC Helix Discovery

Micro Focus ZENworks Asset ...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Helix Discovery and Micro Focus ZENworks Asset Management based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, BMC and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: January 2025).

Buyer's Guide

IT Asset Management

January 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Ranking in IT Asset Management

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Micro Focus ZENworks Asset ...

Ranking in IT Asset Management

20th

Average Rating

7.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

License Management (16th)

Mindshare comparison

As of August 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 7.4%, down from 8.4% compared to the previous year. The mindshare of Micro Focus ZENworks Asset Management is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Fairoz Gadad

Project Manager at a computer software company with 1,001-5,000 employees

Effortless network component identification, provides API details, and an easy setup

We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…

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Isam Ahmed

System analyst at Ministry of Interior

Has an easy initial setup process, but its stability needs improvement

We use the product for asset management The product’s stability needs improvement. We have been using Micro Focus ZENworks Asset Management for two years. I rate the product's stability an eight out of ten. It could be better. Our organization has around 50-100 Micro Focus ZENworks Asset…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."

"It is a stable solution. The stability is okay."

"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."

"Accuracy and clarity are vastly improved for the service lines."

"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."

"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."

"The initial setup was quite easy."

"BMC Helix Discovery is very intuitive."

More BMC Helix Discovery pros

"It is a scalable product."

Cons

"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."

"An area that can be improved is the IoT."

"The solution is definitely useful."

"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."

"I would like to see a lower price and better technical support."

"The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries."

"BMC Helix Discovery is a bit tough to use and administer."

"It is very complicated to use."

More BMC Helix Discovery cons

"The product’s stability needs improvement."

Pricing and Cost Advice

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."

"The licensing fee is very low."

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

More BMC Helix Discovery pricing and cost advice

"The product has reasonable pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...

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What needs improvement with BMC Helix Discovery?

The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries.

See all answers

What do you like most about Micro Focus ZENworks Asset Management?

It is a scalable product.

See all answers

What is your experience regarding pricing and costs for Micro Focus ZENworks Asset Management?

The product has reasonable pricing.

See all answers

What needs improvement with Micro Focus ZENworks Asset Management?

The product’s stability needs improvement.

See all answers

Comparisons

ServiceNow vs BMC Helix Discovery

Compared 53% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 12% of the time

BMC Remedy vs BMC Helix Discovery

Compared 9% of the time

Device42 vs BMC Helix Discovery

Compared 9% of the time

Lansweeper vs BMC Helix Discovery

Compared 6% of the time

More BMC Helix Discovery Competitors

Flexera One vs Micro Focus ZENworks Asset Management

Compared 100% of the time

More Micro Focus ZENworks Asset Management Competitors

Product Reports

Buyer's Guide

BMC Helix Discovery

August 2025

Download BMC Helix Discovery product report

Buyer's Guide

IT Asset Management

January 2025

Micro Focus ZENworks Asset Management report

Download Micro Focus ZENworks Asset Management product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

Novell IT Asset Management

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC

Micro Focus ZENworks Asset Management integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data enables you to get a complete view of your IT assets. This ensures license compliance and eliminates software overspending.

OpenText

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture

Find out what your peers are saying about ServiceNow, Lansweeper, BMC and others in IT Asset Management. Updated: January 2025.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.