Try our new research platform with insights from 80,000+ expert users

BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
IT Asset Management (5th)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Rafael  Pinto Ferreira - PeerSpot reviewer
Offers features for modern IT environments like artificial intelligence, machine learning, and continuous optimization and help in predictive maintenance and efficient resource utilization
An area that can be improved is the IoT. I have a customer here in Brazil interested in using it to discover assets that are not technology assets, like in a factory where you have machines that you need to monitor. All these machines already have software that monitors them, but they don't have the artificial intelligence and machine learning that BMC has. So, it's like a marketing issue. It's like a segment of the market that can be more explored. We get some opportunities in that market here in Brazil, so I think it could improve. But they already have a module called Edge, Discovery Edge, which works with the IoT, but I think it can improve that.
reviewer1700715 - PeerSpot reviewer
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction."
"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."
"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."
"It is a stable solution. The stability is okay."
"The data models are the most useful aspect of the solution."
"It is stable and scalable."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"This product can be customized according to the needs of any company."
 

Cons

"The solution's scalability is an area with certain shortcomings where improvements are needed."
"There are certain limitations in the mapping feature of the solution."
"A review of end of life data would be nice."
"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."
"BMC Helix Discovery needs more customization options."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."
"We would like updates more often."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
 

Pricing and Cost Advice

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"The solution offers yearly licenses."
"We have a perpetual license for the solution."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"I rate the pricing an eight out of ten. All BMC products are expensive."
"The licenses are very complex and quite costly."
"From my experience, Asset Manager is expensive."
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
872,029 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...
What needs improvement with BMC Helix Discovery?
Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Asset Manager, HPE Asset Manager
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Finansbank, MTS India, Sprint
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: January 2025.
872,029 professionals have used our research since 2012.