BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

"The solution's most valuable feature is service modeling."

"BMC Helix Discovery is very intuitive."

"It is a stable solution. The stability is okay."

"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."

"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."

"A valuable feature concerns the ability to integrate with different solutions."

"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."

"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."

"This product can be customized according to the needs of any company."

"It is stable and scalable."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"We would like updates more often."

"The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries."

"The product is not fully automated."

"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."

"BMC Helix Discovery is a bit tough to use and administer."

"It is very complicated to use."

"The monitoring tools could be more stable."

"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"The licenses are very complex and quite costly."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"The licensing fee is very low."

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."

"From my experience, Asset Manager is expensive."