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BMC Helix Automation Console vs Cortex Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
18th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (3rd)
BMC Helix Automation Console
Ranking in Vulnerability Management
43rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cortex Cloud by Palo Alto N...
Ranking in Vulnerability Management
38th
Average Rating
8.6
Reviews Sentiment
5.4
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (17th), Cloud Security Posture Management (CSPM) (23rd), Cloud-Native Application Protection Platforms (CNAPP) (16th), Data Security Posture Management (DSPM) (14th), Software Supply Chain Security (14th), Cloud Infrastructure Entitlement Management (CIEM) (7th), Application Security Posture Management (ASPM) (9th), Cloud Detection and Response (CDR) (9th)
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Nuno-Santos - PeerSpot reviewer
Cybersecurity Analyst at a tech services company with 11-50 employees
Has improved real-time threat detection and unified cloud protection through AI and automation
Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent. They changed the names of the products and are now clarifying their offer. The family of the products is not easy to follow because it's very recent. Regarding the generative AI security tool, I know for sure it's Agentic. Based on my experience with Palo Alto, I can suggest what Cortex Cloud by Palo Alto Networks could make better or what additional functions could be added. This is the best tool in the market. It's not the time to tell what they could do better because it's a recent tool. The market is now adopting it. Our experience doesn't show that they need to do more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We saw benefits from Zafran Security almost immediately after deploying it."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
"Overall, Cortex Cloud by Palo Alto Networks is a technically strong product, and I rate it ten out of ten."
"Cortex Cloud by Palo Alto Networks has impacted our organization positively by keeping our machines secure and our team using the dashboard to find issues quickly."
"I have absolutely seen improvements in our incident close rates, with mean time to detect and respond reduced significantly, sometimes by at least forty to fifty percent."
"The AI and automation features in detecting and responding to high-risk threats are impressive; it's one of the best tools regarding AI technology and unifies security in one platform in real-time, improving vulnerability analysis, incident response, and compliance reporting."
"I have seen several benefits from using Cortex Cloud by Palo Alto Networks: It was easy to use and easy to migrate from the IBM platform."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"The pricing is high, making ROI challenging to justify, especially during transitions between solutions."
"Some aspects of the GUI can be confusing and make it difficult for me to find certain options or navigate where needed."
"Overall, I rate Cortex Cloud by Palo Alto Networks as an eight out of ten. I think that it could improve on price, as I know that the Google solution has the best price, and this is one of the conditions."
"Cortex Cloud by Palo Alto Networks is creating some confusion in terms of names because this is recent."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
No data available
Performing Arts
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
The solution is costly, with high-end capabilities suitable for enterprises. It is less affordable for startups or sm...
What needs improvement with Cortex Cloud by Palo Alto Networks?
Regarding areas for improvement, the tool performs its functions well, but frequent name changes across Palo Alto Net...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
Cortex Cloud by Palo Alto Networks serves as our primary tool for understanding our assets and performing API integra...
 

Also Known As

No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. Cortex Cloud by Palo Alto Networks and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.