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BMC Cloud Lifecycle Management vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
45th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (38th)
Kaseya Traverse
Ranking in Cloud Monitoring Software
32nd
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (56th)
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.1% compared to the previous year. The mindshare of Kaseya Traverse is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

VB
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Assesses change impact or completes an audit using multiple dashboard views."
"Automates Java EE Application Deployment from an SCM system."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"It's a simple and humble tool."
"It is a pretty stable solution...It is a pretty stable solution."
"Automating processes is crucial for me, so the automation part stands out."
"The remote support and data collection features are great."
"Most of the features are pretty good and the solution is user friendly."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
 

Cons

"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Reporting is a bit difficult."
"Reporting is tedious and not organized in the way customers expect."
"The tool needs to have some AI capabilities, which it lacks currently."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Improvement is needed in making it cheaper."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
 

Pricing and Cost Advice

Information not available
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
25%
Non Profit
10%
Wholesaler/Distributor
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
 

Also Known As

BMC CLM
No data available
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Kaseya Traverse and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.