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BMC Cloud Lifecycle Management vs DX Unified Infrastructure Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (41st)
DX Unified Infrastructure M...
Ranking in Cloud Monitoring Software
27th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (49th), Server Monitoring (16th), IT Infrastructure Monitoring (33rd), AIOps (20th)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 2.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management2.2%
BMC Cloud Lifecycle Management0.7%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"Assesses change impact or completes an audit using multiple dashboard views."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"Nimsoft allows for long term data storage / trend analysis compared to preset SLA objects that allow for capacity planning to remove risks of downtime due to lack of resource provisioning."
"Through action automation (using NAS and robot actions) we got reduced operational effort, improved operative tasks, and optimization of resources."
"It has a wide breadth of monitors and probes."
"UIM covered 95% of that."
"The primary benefit for us at this stage in our approach is that we've been able to cut outages by about 300%."
"The product has a lot of flexibility in how we can report data, collect it, report it, and query it."
"Monitoring has been easy and streamlined, and its ability to integrate with CA SDM and its capability to receive SNMP traps from other tools makes it simple to integrate."
"It helps us to reduce the time and cost involved and the number of employees involved."
 

Cons

"One of the major problems is that support is not so good."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"Going to BMC for PS is not at all recommended from my experience."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"It would be good to implement views showing the aggregated status graphically."
"They need to continue to advance the filter capabilities, and provide more input fields."
"I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console. It is close, but it is not there yet."
"A lot of the admin is web-based. Having the web-admin portal be a bit more scalable and adding the feature of responsive decision-making process, it would be of benefit to us and I’m sure to others as well."
"It requires a very skilled team to be able to deploy that application, and if you don’t invest in training and don’t go over a long training period, you might find it difficult to deploy."
"The reporting part could be improved."
"We can't seem to get the products to work at all and we can't seem to find the mobile team to even talk to about it."
"We had to do some work to make what was more of a business class solution work at the enterprise level."
 

Pricing and Cost Advice

Information not available
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
9%
Outsourcing Company
7%
Financial Services Firm
7%
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

Ask a question
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What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

BMC CLM
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. DX Unified Infrastructure Management and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.