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BMC Cloud Lifecycle Management vs DX Unified Infrastructure Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (43rd)
DX Unified Infrastructure M...
Ranking in Cloud Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (55th), Server Monitoring (20th), IT Infrastructure Monitoring (36th), AIOps (23rd)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 2.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management2.0%
BMC Cloud Lifecycle Management0.7%
Other97.3%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's helped us with our automation."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"Assesses change impact or completes an audit using multiple dashboard views."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"In the past we would spend months in meetings with a new customer, defining what they wanted to monitor, and most of the time we would come back home to see if that was possible to do, however, with CA UIM, we can provide our clients with a predefined menu of items to collect, and we can select those faster and more efficiently."
"It delivers our customers many metrics, so they may make decisions."
"Flexibility – in the sense that it allows me to monitor our IT infrastructure and application in a very holistic manner."
"We gave them a tool that can give them everything they wanted, that they never had before."
"Not only are our internal processes simplified and enhanced by UIM but it also adds value to the services we provide to our customers."
"It has provided insight on almost all our information system components/layers using a single unified solution."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
 

Cons

"Needs integrations with other providers to provide a custom public cloud environment."
"Going to BMC for PS is not at all recommended from my experience."
"The installation and configuration can be tricky due to it being built on Remedy."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"One of the major problems is that support is not so good."
"Support from the vendor has generally been rather slow and ineffective, at least in our case."
"I would really like to see HTML5. I spoke with a couple of developers about it. I'd also like to see additional monitoring so we can push rules a little bit easier."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"They should further test their probe development. If we add a probe to pick out certain metrics from a particular platform, it’s not easy and there are some issues."
"The first level has not been the most helpful, but maybe a lot of our issues just require higher engineers."
"I would probably like to see more out-of-the-box solutions that I don't have to individually go into, configure and set up myself."
"The licensing cost is several hundred thousand dollars a year, and we're only getting several hundred dollars' worth of value since we're doing basic stuff."
"It is a little complex to use versus other softwares."
 

Pricing and Cost Advice

Information not available
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
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Top Industries

By visitors reading reviews
Construction Company
17%
Insurance Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
16%
Construction Company
15%
Outsourcing Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

BMC CLM
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. DX Unified Infrastructure Management and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.