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BMC Client Management vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024
 

Categories and Ranking

BMC Client Management
Ranking in Mobile Device Management (MDM)
6th
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
Endpoint Compliance (8th)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Number of Reviews
241
Ranking in other categories
Content Collaboration Platforms (7th)
 

Mindshare comparison

As of October 2024, in the Mobile Device Management (MDM) category, the mindshare of BMC Client Management is 4.2%, up from 3.2% compared to the previous year. The mindshare of Microsoft 365 Business is 9.8%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
May 21, 2024
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
LaminDrammeh - PeerSpot reviewer
Mar 12, 2024
Improves productivity and allows team collaboration in organizations
Previously, my company did not use a unified communication tool. For unified communication, my company started to use Microsoft 365 Business. My company used to use technology like Slack for team collaboration. My company used to use local products to manage emails. My company had a totally different license for Office 365. Microsoft 365 Business was chosen by our company as a solution to combine everything. My company does not use a similar technology, like Microsoft 365 Business. In general, my company improved by moving away from disintegrated technologies, and now we are able to integrate different technologies using Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support from BMC Client Management is very good."
"The most valuable features of the solution are patch management and software license management."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable feature is Microsoft Teams."
"The solution is easy to use."
"The stability of the product is excellent."
"It is an excellent and powerful program."
"It is on-cloud."
"I consider the installation to have been very easy."
"The solution has been easy to use and is very user-friendly."
"We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
 

Cons

"The solution does not offer the functionality of remote access to users."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"BMC Client Management could improve in the area of integration."
"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"At least a basic collaboration tool or project management tool should be included in the solution for the price we pay."
"I would like to see a connection between their planner board, and a project for the web would be better."
"At times, the OneDrive lags, so the performance can be improved."
"The licensing price could be better."
"They should simplify breakout rooms a bit. Breakout rooms are probably the most important factor. They have done some work on breakout rooms, but they probably have to do a bit more to make them simpler."
"The solution has a lot of areas to be improved. The tool needs to improve its background synchronization of data between the platforms. It can facilitate better decision-making and analysis of data. The tool should also make improvements to responsive mechanisms which can eliminate any bottlenecks."
"The technical support could be more knowledgeable."
"Integration between Excel and the SQL Server could work more efficiently."
 

Pricing and Cost Advice

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"The solution is low cost."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"To use BMC Client Management they charge annually per node."
"The solution costs approximately $20 per month per user."
"It is probably not cheap, but you can't really compare it with anything else."
"It is not so expensive."
"Pricing can always be improved."
"We have an enterprise license."
"The licensing costs are not expensive."
"The price of the subscription for the solution could be less expensive."
"We pay for a corporation license."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
13%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution's pricing is reasonable and provides value for money. The solution costs approximately $20 per month per user.
What needs improvement with Microsoft 365 Business?
Sometimes, the migration from old software to new software isn't very smooth. Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and la...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Learn More

 

Overview

 

Sample Customers

Charter Manufacturing
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about BMC Client Management vs. Microsoft 365 Business and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.