BMC Client Management vs Microsoft 365 Business comparison

BMC and Microsoft are both solutions in the Mobile Device Management (MDM) category. BMC is ranked #8 with an average rating of 8.5, while Microsoft is ranked #2 with an average rating of 8.3. BMC holds a 4.3% mindshare in MDM, compared to Microsoft’s 7.3% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

BMC Client Management

Read 7 BMC Client Management reviews

145 Views
64 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 245 Microsoft 365 Business reviews

441 Views
160 Comparison Views

97% willing to recommend

BMC Client Management

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 13, 2024

BMC Client Management and Microsoft 365 Business are two robust solutions in the business software category. Microsoft 365 Business has the upper hand with its superior cloud-based features and better integration.

Features: BMC Client Management offers efficient asset management, remote control capabilities, and a comprehensive automated patch management system. Microsoft 365 Business provides integration with other Microsoft services, cloud-based collaboration tools, and advanced security features.

Room for Improvement: BMC Client Management needs a more intuitive dashboard, better integration with third-party tools, and improved customer service responsiveness. Microsoft 365 Business could improve its admin controls by reducing complexity, enhancing customer support, and offering more detailed documentation.

Ease of Deployment and Customer Service: BMC Client Management is noted for its straightforward deployment process and mixed reviews on customer service. Microsoft 365 Business is generally easy to deploy, especially for organizations already using Microsoft products, and it receives positive feedback on customer support.

Pricing and ROI: BMC Client Management is cost-effective with a strong ROI due to reducing manual IT tasks. Microsoft 365 Business, although more expensive, justifies its cost with a broader feature set and better integration capabilities.

To learn more, read our detailed BMC Client Management vs. Microsoft 365 Business Report (Updated: June 2025).

Buyer's Guide

BMC Client Management vs. Microsoft 365 Business

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Client Management

Ranking in Mobile Device Management (MDM)

8th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Compliance (7th)

Microsoft 365 Business

Ranking in Mobile Device Management (MDM)

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

245

Ranking in other categories

Content Collaboration Platforms (9th)

Mindshare comparison

As of July 2025, in the Mobile Device Management (MDM) category, the mindshare of BMC Client Management is 4.3%, up from 3.5% compared to the previous year. The mindshare of Microsoft 365 Business is 7.3%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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CharlesBrewer

Managing Director at NaMax Limited

Price and reliability need improvement while general tasks are streamlined

The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"The most valuable features of the solution are patch management and software license management."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The support from BMC Client Management is very good."

"The inventory and patch management tools are very valuable."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"The overall suite is very complete, and being tied to a vendor that improves week by week is of great value."

"Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams."

"It is a complete tool."

"I don't have any issues with Microsoft 365 Business, it's a good tool."

"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."

"The deployment is very easy."

"This product has great interoperability and ease of integration."

"The most valuable feature is Microsoft Teams."

More Microsoft 365 Business pros

Cons

"BMC Client Management could improve in the area of integration."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The solution does not offer the functionality of remote access to users."

"The solution needs to add whitelisting because many customers request it."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"They should improve the screen sharing feature in Microsoft Teams."

"Every year, they are increasing their price significantly. The price has more than doubled now."

"Microsoft needs to enhance its part in service management. I believe they have a product called Orchestrator, it does not get the same benefits and functionality as the rest of the solutions such as Dynamics or Office 365. They can improve by providing more integration with other solutions to cover the full business spectrum of needs, this would be a great benefit."

"They need more tutorial training about using the advanced features."

"We would like to see the solution use more artificial intelligence bots in future releases."

"Tech support is not that feasible. The Microsoft team is not easily accessible."

"Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue."

"Lacks ability to deploy on more than two devices per license."

More Microsoft 365 Business cons

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"The solution is low cost."

"To use BMC Client Management they charge annually per node."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"It is not so expensive."

"We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively."

"It is quite expensive."

"The price is fine."

"Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."

"Microsoft 365 Business is an expensive solution."

"The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra."

"The price could be cheaper. We have a yearly license."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

15%

Government

10%

Retailer

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...

See all answers

What needs improvement with Microsoft 365 Business?

Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...

See all answers

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Compared 12% of the time

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

May 2025

Download BMC Client Management product report

Buyer's Guide

Microsoft 365 Business

June 2025

Download Microsoft 365 Business product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC

Microsoft 365 Business is an essential tool for organizations focusing on emails, document management, and collaboration, leveraging its cloud-based applications for daily office tasks and remote work.

Organizations utilize Microsoft 365 Business to enhance productivity and ensure secure document sharing, integrating it with tools like Word, Excel, PowerPoint, Teams, and SharePoint. It's widely used for business intelligence, mobile device management, and remote document access. Many businesses migrate to Microsoft 365 Business for better connectivity and efficiency, appreciating its seamless tool integration, which aids in financial functions and team collaboration. Users value its high productivity, extensive collaboration via Teams, and cost-effective subscription plans, despite areas needing improvement, such as admin panels, security integration, and user experience.

What are the most important features of Microsoft 365 Business?

High productivity without custom tools
Seamless integration across devices
Extensive collaboration via Teams, file sharing, and video conferencing
Offline access
Ease of use and simplicity in adding licenses
Security and cost-effectiveness of subscription plans
Auto-updating software
SharePoint, Power BI, OneDrive, Outlook integration
Unified cloud storage

What are the benefits or ROI users should look for in reviews?

Enhanced productivity and collaboration
Cost savings with subscription plans
Increased mobility and remote access
Improved document security and sharing
Seamless integration with business applications
Efficiency in business intelligence and mobile device management

In specific industries like finance and remote work-centric sectors, Microsoft 365 Business is implemented extensively for its robust document management, financial functions, and exceptional team collaboration capabilities. Its unified cloud storage and mobile access ensure teams stay connected and productive, regardless of location.

Microsoft

Sample Customers

Charter Manufacturing

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

BMC Client Management vs. Microsoft 365 Business

June 2025

Free Report: BMC Client Management vs. Microsoft 365 Business

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