BMC Client Management vs Microsoft 365 Business comparison

BMC and Microsoft are both solutions in the Mobile Device Management (MDM) category. BMC is ranked #8 with an average rating of 8.5, while Microsoft is ranked #2 with an average rating of 8.3. BMC holds a 4.2% mindshare in MDM, compared to Microsoft’s 7.3% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

BMC Client Management

Read 7 BMC Client Management reviews

1,004 Views
141 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 245 Microsoft 365 Business reviews

1,668 Views
450 Comparison Views

97% willing to recommend

BMC Client Management

Microsoft 365 Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 13, 2024

BMC Client Management and Microsoft 365 Business are two robust solutions in the business software category. Microsoft 365 Business has the upper hand with its superior cloud-based features and better integration.

Features: BMC Client Management offers efficient asset management, remote control capabilities, and a comprehensive automated patch management system. Microsoft 365 Business provides integration with other Microsoft services, cloud-based collaboration tools, and advanced security features.

Room for Improvement: BMC Client Management needs a more intuitive dashboard, better integration with third-party tools, and improved customer service responsiveness. Microsoft 365 Business could improve its admin controls by reducing complexity, enhancing customer support, and offering more detailed documentation.

Ease of Deployment and Customer Service: BMC Client Management is noted for its straightforward deployment process and mixed reviews on customer service. Microsoft 365 Business is generally easy to deploy, especially for organizations already using Microsoft products, and it receives positive feedback on customer support.

Pricing and ROI: BMC Client Management is cost-effective with a strong ROI due to reducing manual IT tasks. Microsoft 365 Business, although more expensive, justifies its cost with a broader feature set and better integration capabilities.

To learn more, read our detailed BMC Client Management vs. Microsoft 365 Business Report (Updated: July 2025).

Buyer's Guide

BMC Client Management vs. Microsoft 365 Business

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Client Management

Ranking in Mobile Device Management (MDM)

8th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Compliance (7th)

Microsoft 365 Business

Ranking in Mobile Device Management (MDM)

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

245

Ranking in other categories

Content Collaboration Platforms (10th)

Mindshare comparison

As of August 2025, in the Mobile Device Management (MDM) category, the mindshare of BMC Client Management is 4.2%, up from 3.8% compared to the previous year. The mindshare of Microsoft 365 Business is 7.3%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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CharlesBrewer

Managing Director at NaMax Limited

Price and reliability need improvement while general tasks are streamlined

The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are patch management and software license management."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The inventory and patch management tools are very valuable."

"The support from BMC Client Management is very good."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The security provided by the solution is valuable."

"It is pretty secure. Although it is on the cloud, it has features such as two-factor authentication for making our enterprise data secure. Its availability is very valuable. It is always up, and we've never faced a downtime with it until now."

"Microsoft 365 Business has an abundance of features."

"The solution is very stable."

"There are good storage features, collaboration features, and video call conferencing features."

"Feature-wise, everything is okay. We are getting the latest version of the application. You also don't need to manage anything. Everything is running at the backend. The best part is that even if there is a failure in the on-prem active directory, users can still access mails. You can configure MFA easily and protect the mailboxes. Integrity and confidentiality are there. In this aspect, I am very happy with Microsoft."

"Microsoft 365 Business is stable and scalable, and the installation is straightforward as well."

"The installation process is very straightforward."

More Microsoft 365 Business pros

Cons

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"BMC Client Management could improve in the area of integration."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The solution does not offer the functionality of remote access to users."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"The solution needs to add whitelisting because many customers request it."

"The integration with other platforms could be improved."

"Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost."

"There are a lot of modules, for example, between Teams and SharePoint, that could be more transparent."

"I would like to see a connection between their planner board, and a project for the web would be better."

"It should be more secure."

"The stability could be improved."

"It would be ideal if the solution offered a free version. Currently, there are only paid options available."

"Some of the functionalities available in the desktop version are not available on the cloud."

More Microsoft 365 Business cons

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"To use BMC Client Management they charge annually per node."

"The solution is low cost."

"The product is expensive and the licensing costs are yearly."

"We pay a monthly licensing fee for Microsoft 365 Business."

"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."

"The price of the solution is costly but it is fair for what is offered. I have found that the billing model can definitely be improved. Currently, it is not very transparent. It is a big problem, especially in cloud-based models."

"We pay regular licensing fees to continue using Microsoft 365 Business."

"There is an annual license required for this solution. For a smaller organization, it could be expensive."

"The cost of the subscription is fair."

"We are on an annual license for the solution. The solution could be cheaper overall."

More Microsoft 365 Business pricing and cost advice

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Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.

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865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

14%

Government

12%

Retailer

Performing Arts

15%

Manufacturing Company

11%

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...

See all answers

What needs improvement with Microsoft 365 Business?

Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

August 2025

Download BMC Client Management product report

Buyer's Guide

Microsoft 365 Business

August 2025

Download Microsoft 365 Business product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC

Microsoft 365 Business is an essential tool for organizations focusing on emails, document management, and collaboration, leveraging its cloud-based applications for daily office tasks and remote work.

Organizations utilize Microsoft 365 Business to enhance productivity and ensure secure document sharing, integrating it with tools like Word, Excel, PowerPoint, Teams, and SharePoint. It's widely used for business intelligence, mobile device management, and remote document access. Many businesses migrate to Microsoft 365 Business for better connectivity and efficiency, appreciating its seamless tool integration, which aids in financial functions and team collaboration. Users value its high productivity, extensive collaboration via Teams, and cost-effective subscription plans, despite areas needing improvement, such as admin panels, security integration, and user experience.

What are the most important features of Microsoft 365 Business?

High productivity without custom tools
Seamless integration across devices
Extensive collaboration via Teams, file sharing, and video conferencing
Offline access
Ease of use and simplicity in adding licenses
Security and cost-effectiveness of subscription plans
Auto-updating software
SharePoint, Power BI, OneDrive, Outlook integration
Unified cloud storage

What are the benefits or ROI users should look for in reviews?

Enhanced productivity and collaboration
Cost savings with subscription plans
Increased mobility and remote access
Improved document security and sharing
Seamless integration with business applications
Efficiency in business intelligence and mobile device management

In specific industries like finance and remote work-centric sectors, Microsoft 365 Business is implemented extensively for its robust document management, financial functions, and exceptional team collaboration capabilities. Its unified cloud storage and mobile access ensure teams stay connected and productive, regardless of location.

Microsoft

Sample Customers

Charter Manufacturing

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

BMC Client Management vs. Microsoft 365 Business

July 2025

Free Report: BMC Client Management vs. Microsoft 365 Business

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