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Blue Prism vs IBM Cloud Pak for Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
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Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Business Orchestration and Automation Technologies
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th), Agentic Automation (4th)
IBM Cloud Pak for Automation
Ranking in Business Orchestration and Automation Technologies
30th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
Process Automation (38th)
 

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Blue Prism is 3.3%, down from 8.2% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.3%
Blue Prism3.3%
IBM Cloud Pak for Automation0.9%
Other89.5%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
SYEDMUJTABA - PeerSpot reviewer
Vice President - Digital Automation Services at Techvista Systems
Effectively handles parallel instances effectively
I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the error handler, as this command has helped me design bots that can handle multiple errors and exceptions."
"We have automated every finance-based operation, from collections to invoice processing, and it has streamlined many manual processes, eliminating errors and inefficiencies while allowing us to introduce metrics so we can generate operational reports and improve our overall business."
"It is a great product."
"For us, the features of Automation Anywhere help us scale our automations and standardize our processes."
"It increased productivity; it raised the productivity percentage of individuals 20 to 35%, and we also saw cost reduction."
"It is an easy product. It is easier and less complex than any other RPA tool in the market. It is a popular product."
"It has the ability to tag different components within the automation. We built it to track the ROI and stability of the product."
"One of our customers here in the Middle East has saved around 10,000 man-hours for a telecom company with the help of 50 to 60 robots initially, and now the same company is using around 4,000 robots now."
"The solution has been very good in terms of helping us automate processes."
"The integration has improved a lot in terms of SAP, and other screens."
"One key feature is the workflow design is able to be customized according to the way that you want the automation to work."
"The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."
"I use the basic features that are very useful."
"Blue Prism is highly scalable and reliable."
"Blue Prism gives you flexibility, it gives you scalability, and it can basically go and do large data processing in the back end without disturbing anybody very efficiently."
"This solution is scalable because they have an object library, which others do not have, and in terms of reusability, it's great."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
 

Cons

"I would like to see more bots available right out-of-the-box in the SAP area."
"Automation Anywhere should add a couple of commands which will help most developers not to always use a script, a good example is in String operations."
"The older versions, like version 8 and 9, were not very stable."
"Scaling from small to medium automation works well, but if building out very big applications, sometimes the code can be too lengthy and uncontrollable."
"As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible."
"The initial setup is difficult because Automation Anywhere does not have a GitHub integration. They need to build a patch for that."
"In Automation Anywhere, the logging process is manual. We have to manually log each instance where the bot fails or the progress of a task. Automating this through a new feature would help developers simplify their development process."
"Automation Anywhere can improve process mining."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"They are not really very innovative; there's nothing that wows me if I would compare them to the newer tools that are coming out that have cognitive automation tools built into the product."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"Lotus Notes automation should be easier to understand."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
"Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
 

Pricing and Cost Advice

"Automation Anywhere is expensive, making it suitable only for enterprise organizations."
"Our annual licensing costs are about $500,000."
"Because it reduced the time duration of our processes, our costs went down."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"The pricing of AA is similar to UiPath."
"Its price is competitive with all other products in the market."
"The cost is anywhere between $10,000 and $100,000."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors."
"Blue Prism is less expensive than some of the other RPA solutions."
"I would rate the solution's pricing a seven out of ten."
"With Blue Prism, there are no additional fees"
"I give the price of the solution a seven out of ten."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"The licensing is approximately $1,100."
"Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA."
"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
17%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
6%
Construction Company
12%
Outsourcing Company
10%
Financial Services Firm
8%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about Blue Prism vs. IBM Cloud Pak for Automation and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.