BlackBerry Workspaces vs OpenText Extended ECM comparison

BlackBerry and OpenText are both solutions in the Content Collaboration Platforms category. BlackBerry is ranked #24, while OpenText is ranked #12 with an average rating of 7.7. BlackBerry holds a 0.3% mindshare in CCP, compared to OpenText’s 1.3% mindshare. Additionally, 100% of BlackBerry users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

BlackBerry Workspaces

Read 1 BlackBerry Workspaces review

83 Views
16 Comparison Views

100% willing to recommend

OpenText Extended ECM

Read 21 OpenText Extended ECM reviews

201 Views
77 Comparison Views

96% willing to recommend

BlackBerry Workspaces

OpenText Extended ECM

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Executive Summary

We performed a comparison between BlackBerry Workspaces and OpenText Extended ECM based on real PeerSpot user reviews.

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Content Collaboration Platforms

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Workspaces

Ranking in Content Collaboration Platforms

24th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Extended ECM

Ranking in Content Collaboration Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (3rd)

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of BlackBerry Workspaces is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Ramez El Hallak

Principal Director at implefy

Facilitates monitoring and control of our repositories, but would benefit from the inclusion of workflows

Our primary use case for this solution is secure file sharing All of our different repositories of documents, like SharePoint and Box, were linked to Workspaces to ensure that sharing content was monitored, controlled, and secure. The most valuable features are the ability to revoke rights after…

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the ability to revoke rights after sending the document, and shoulder browsing protection."

"Most of our customers are very fond of the upgraded smart user interface."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"An SAP user can store documents directly into OpenText without a connector."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

"Simplicity to roll out, features available, customization options."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"The tool's most valuable features are document storage, security, and compliance."

More OpenText Extended ECM pros

Cons

"I would like to see workflow implementation, as well as a lite version for non-business users."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"The response time is not effective, and the staff lacks adequate knowledge."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"We had some issues with scalability in the production. So, I would rate it a five out of ten."

"The initial setup can get really complicated, and it takes time."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"User interface needs improvement (at least in the version we are using, desktop client)."

More OpenText Extended ECM cons

Pricing and Cost Advice

Information not available

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The product is pricey."

"The total cost of the product will vary on the capabilities required"

"The solution is expensive."

"OpenText Extended ECM is an expensive solution."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"Both Open Text ECM and IBM File share are expensive."

More OpenText Extended ECM pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

14%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Earn 20 points

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

See all answers

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

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Comparisons

No data available

OpenText Documentum vs OpenText Extended ECM

Compared 19% of the time

SharePoint vs OpenText Extended ECM

Compared 18% of the time

IBM FileNet vs OpenText Extended ECM

Compared 14% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Alfresco vs OpenText Extended ECM

Compared 7% of the time

More OpenText Extended ECM Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

May 2025

Download BlackBerry Workspaces product report

Buyer's Guide

OpenText Extended ECM

May 2025

Download OpenText Extended ECM product report

Also Known As

WatchDox

OpenText Content Suite Platform, OpenText Core Share

Overview

BlackBerry Workspaces provides secure file storage, synchronization and sharing for every use case and budget. Whether you need to enable personal productivity, facilitate team collaboration, or mobilize and transform your entire business, BlackBerry Workspaces is the best choice for secure file collaboration.

BlackBerry

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

Sample Customers

QIC, Evides

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Content Collaboration Platforms

May 2025

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