We performed a comparison between BlackBerry Workspaces and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms."The most valuable features are the ability to revoke rights after sending the document, and shoulder browsing protection."
"It's a very good solution."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"An SAP user can store documents directly into OpenText without a connector."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"I would like to see workflow implementation, as well as a lite version for non-business users."
"User interface needs improvement (at least in the version we are using, desktop client)."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution's performance, stability, and consistency could be improved."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"OpenText Extended ECM's user interface could be improved."
Earn 20 points
BlackBerry Workspaces is ranked 27th in Content Collaboration Platforms while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. BlackBerry Workspaces is rated 7.0, while OpenText Extended ECM is rated 7.8. The top reviewer of BlackBerry Workspaces writes "Facilitates monitoring and control of our repositories, but would benefit from the inclusion of workflows". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". BlackBerry Workspaces is most compared with Google Cloud Storage, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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