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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Trellix Endpoint Security is 2.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution runs in the background, and I do not need to care about it."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"​Centralized dashboard online which can be used for managing a huge product."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"It has a very simple like multi-tenancy option and scalability is outstanding."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"Anyone can use it, the protection is good, and they have all of the features."
"The new central console is better than the earlier one."
"Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"Tech support is responsive. They're good, the very best."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
 

Cons

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The product must make the interface a little more user-friendly."
"The solution should implement AI in the product."
"It's a good solution but some features just need to be updated."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"They could improve on the false positives, reporting and whitelisting features."
"The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature."
"What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature. There should be daily signature updates for protection."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"The tool could provide more advanced protection."
"It would be a lot easier if I could add multiple user accounts within a single device."
"There are two main areas that require improvement. One is the size of the packages. Although I'll admit manageability is good, if I want to deploy, let's say just the antivirus or just the firewall, each of those package sizes are quite large. They are sometimes as big as 200MB or 250MB. When I have operations in remote areas where connectivity is always poor, it's difficult. To deploy such a package in a remote location over the internet or something like that is always challenging."
"It would be nice if the solution was a bit more stable."
"The solution should provide a more easy way to uninstall it on specific stations."
 

Pricing and Cost Advice

"The license price for this solution could be better. It's on the expensive side."
"We would just add more if there are new users, but right now you just need one license for per user."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"We pay our license on a yearly basis and have just renewed for two years."
"I think that the price we are paying is good for what it is."
"I rate Trellix Endpoint Security a nine out of ten for pricing."
"For each computer that is connected to the server McAfee charges us for each computer based on our license agreement."
"There are some extra expenses for using the product, in addition to licensing related to the maintenance of the product."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
"This product is costly."
"Pricing is fair."
"The price of this product is good."
"Trellix Endpoint Security is neither a cheap nor an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Educational Organization
42%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.