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BlackBerry Cylance Cybersecurity vs Kaspersky Next MXDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next MXDR Optimum
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Managed Detection and Response (MDR) (28th), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next MXDR Optimum is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.5%
Kaspersky Next MXDR Optimum0.6%
Other94.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
HM
General Manager at water company benisuef
Centralized protection has improved malware defense and simplifies on‑premises deployment
What I like in Kaspersky TOTAL Security for Business is that I tried the deployment on only the endpoint with no EDR, and it is easy to use. Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect. Centralized security management in Kaspersky TOTAL Security for Business is good, but many errors appear in the software management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Cortex is a very good total solution on the endpoints."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"This software helps us understand any issues that may arise when someone is not at work."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"Monitoring is most valuable."
"The solution is easy to deploy."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The deployment of updates is easy."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"​Centralized dashboard online which can be used for managing a huge product."
"It does a good job of protecting us."
"The deployment and implementation of Kaspersky TOTAL Security for Business are easy to deploy with no difficulties."
"Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature."
"I like the inventory management. I also like behavior detection and exploit prevention."
"A good aspect of Kaspersky TOTAL Security for Business is that you can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint."
"Kaspersky TOTAL Security for Business provides central management for protection of devices, mitigating attacks effectively."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The negative aspect I see is the economic model used by Palo Alto."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"A better pricing plan would make this product more competitive."
"Dashboards do not allow everyone to see what's happening."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"The security scripting needs improvement. It needs deeper security for scripting."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The solution’s user interface could be improved."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The solution should implement AI in the product."
"The initial deployment was quite complicated."
"If they can add more features on top of their Persona feature that would be ideal."
"It's been good for months but bad on older endpoints. Only performance issues."
"The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this."
"What could be improved about Kaspersky TOTAL Security for Business is that many errors appear on the console software, and sometimes I do not know why these errors appear on the console software."
"The response time could be enhanced."
"One significant difference is the lack of on-site support from Kaspersky. Symantec has a local team in Pakistan with representatives I can contact directly for troubleshooting and support. On the other hand, Kaspersky doesn't provide the same level of local resources. If I have an issue, I need to draft an email and send it to a Kaspersky help center."
 

Pricing and Cost Advice

"This is an expensive solution."
"Cortex XDR's pricing is ok."
"I don't recall what the cost was, but it wasn't really that expensive."
"It's about $55 per license on a yearly basis."
"The price was fine."
"The pricing is okay, although direct support can be expensive."
"It has reasonable pricing for the use cases it provides to the company."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"This cost of the license is approximately $5 USD monthly per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The monthly fee is $55 USD per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is an affordable solution."
"The product cost is about $5, per user, per month."
"The price is below average."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
7%
Comms Service Provider
15%
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What needs improvement with Kaspersky TOTAL Security for Business?
The logs should be improved. The response time could be enhanced. To make Kaspersky TOTAL Security for Business close...
What is your primary use case for Kaspersky TOTAL Security for Business?
I still work with Kaspersky TOTAL Security for Business. I use Kaspersky TOTAL Security for Business and another prod...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next MXDR Optimum and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.