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BlackBerry Cylance Cybersecurity vs Kaspersky Next MXDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next MXDR Optimum
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Managed Detection and Response (MDR) (28th), Extended Detection and Response (XDR) (39th)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next MXDR Optimum is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.7%
Kaspersky Next MXDR Optimum0.8%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
HM
General Manager at water company benisuef
Centralized protection has improved malware defense and simplifies on‑premises deployment
What I like in Kaspersky TOTAL Security for Business is that I tried the deployment on only the endpoint with no EDR, and it is easy to use. Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect. Centralized security management in Kaspersky TOTAL Security for Business is good, but many errors appear in the software management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring is most valuable."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"The interface is easy to use and it is more up to date than our previous solution."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"It's a nice product that's stable and scalable."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"It is extremely simple to manage and deploy."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The initial setup of CylancePROTECT is very easy."
"The stability of the solution is awesome."
"Kaspersky TOTAL Security for Business provides central management for protection of devices, mitigating attacks effectively."
"Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature."
"The deployment and implementation of Kaspersky TOTAL Security for Business are easy to deploy with no difficulties."
"I like the inventory management. I also like behavior detection and exploit prevention."
"A good aspect of Kaspersky TOTAL Security for Business is that you can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint."
 

Cons

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"As an improvement, I would like to see enhanced connection speeds."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"Based on our experience so far, its implementation is quite complex."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The solution’s technical support could be improved."
"They could improve on the false positives, reporting and whitelisting features."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"One significant difference is the lack of on-site support from Kaspersky. Symantec has a local team in Pakistan with representatives I can contact directly for troubleshooting and support. On the other hand, Kaspersky doesn't provide the same level of local resources. If I have an issue, I need to draft an email and send it to a Kaspersky help center."
"What could be improved about Kaspersky TOTAL Security for Business is that many errors appear on the console software, and sometimes I do not know why these errors appear on the console software."
"The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this."
"It's been good for months but bad on older endpoints. Only performance issues."
"The response time could be enhanced."
 

Pricing and Cost Advice

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Very costly product."
"The price is on the higher side, but it's okay."
"I don't have any issues with the pricing. We are satisfied with the price."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The price is below average."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
15%
Comms Service Provider
14%
Construction Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What needs improvement with Kaspersky TOTAL Security for Business?
The logs should be improved. The response time could be enhanced. To make Kaspersky TOTAL Security for Business close...
What is your primary use case for Kaspersky TOTAL Security for Business?
I still work with Kaspersky TOTAL Security for Business. I use Kaspersky TOTAL Security for Business and another prod...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next MXDR Optimum and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.